CloudFlare
Trust & Safety Legal Response Specialist
CloudFlare, Washington, District of Columbia, us, 20022
Trust & Safety Legal Response Specialist
Hybrid Overview
We are looking for a thoughtful, detail-oriented team member to join our global Trust and Safety Legal Response Team. In this role, you will address legal requests seeking customer information and perform account reviews to assist in combating abuse in line with Cloudflare’s Terms of Service. This is a position where you will also gain familiarity with the inner workings of Cloudflare's technology and policies. Locations
Available Locations: Washington, DC or New York Responsibilities
Be part of a world class globally-distributed team. Help administer efficient and compliant handling of legal requests, including but not limited to requests for information (subpoenas, court orders, etc) from law enforcement and government officials and in response to third-party civil matters. Be responsible for performing operations seamlessly along with maintaining a high level of quality and accuracy. Partner with cross functional teams including Public Policy, Legal, and Product Engineering teams to ensure our policies and processes are carried out in a scalable fashion. Deal with time sensitive escalations with tact and a calm demeanor. Participate in a rotating weekend coverage duty. Requirements
3+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Trust & Safety. Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks to completion. Comfortable navigating ambiguous matters. A great attitude and team player. Bonus Points
Experience with the global legal considerations related to legal requests seeking customer information. You’ve interacted with law enforcement officials and agencies. Hands-on experience with Cloudflare’s products and services. Demonstrate working knowledge of DNS and how the Internet works. Equity and Benefits
This role is eligible to participate in Cloudflare’s equity plan. Health & Welfare Benefits: Medical/Rx Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance, Short and Long Term Disability Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan. Time Off: Flexible paid time off covering vacation and sick leave; parental, pregnancy health, medical, and bereavement leave. What makes Cloudflare special
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers—at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses ever, and we will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Apply and Equal Opportunity
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
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Hybrid Overview
We are looking for a thoughtful, detail-oriented team member to join our global Trust and Safety Legal Response Team. In this role, you will address legal requests seeking customer information and perform account reviews to assist in combating abuse in line with Cloudflare’s Terms of Service. This is a position where you will also gain familiarity with the inner workings of Cloudflare's technology and policies. Locations
Available Locations: Washington, DC or New York Responsibilities
Be part of a world class globally-distributed team. Help administer efficient and compliant handling of legal requests, including but not limited to requests for information (subpoenas, court orders, etc) from law enforcement and government officials and in response to third-party civil matters. Be responsible for performing operations seamlessly along with maintaining a high level of quality and accuracy. Partner with cross functional teams including Public Policy, Legal, and Product Engineering teams to ensure our policies and processes are carried out in a scalable fashion. Deal with time sensitive escalations with tact and a calm demeanor. Participate in a rotating weekend coverage duty. Requirements
3+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Trust & Safety. Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks to completion. Comfortable navigating ambiguous matters. A great attitude and team player. Bonus Points
Experience with the global legal considerations related to legal requests seeking customer information. You’ve interacted with law enforcement officials and agencies. Hands-on experience with Cloudflare’s products and services. Demonstrate working knowledge of DNS and how the Internet works. Equity and Benefits
This role is eligible to participate in Cloudflare’s equity plan. Health & Welfare Benefits: Medical/Rx Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance, Short and Long Term Disability Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan. Time Off: Flexible paid time off covering vacation and sick leave; parental, pregnancy health, medical, and bereavement leave. What makes Cloudflare special
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers—at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses ever, and we will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Apply and Equal Opportunity
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
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