Giant Food
Overview
Join to apply for the
Assistant Store Manager
role at
Giant Food . Category/Area of Expertise:
Retail Store Positions Job Requisition:
305875_external_USA-VA-Falls-Church Address:
USA-VA-Falls Church-1230 W. Broad Street Store Code:
GF - Store Admin (2500141) About Giant
With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. Giant’s mission is beyond stocking groceries on shelves; we strive to be the most trusted and loved local food retailer in our community. Responsibilities
As an Assistant Store Manager (ASM), manage day-to-day operation and development of the store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management. Plan, implement, and follow up on weekly sales programs. Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system to ensure accurate inputs, adjustments, and projections. Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations. Oversee and lead operational team, including department managers and associates. Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates. Conduct store tours to evaluate store conditions vs standards and respond accordingly. Collaborate with store management and assist with all aspects of total store operations including customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more. Develop a positive customer shopping experience and ensure customer satisfaction. Ensure overall store appearance, safety and customer experience uphold Giant Food standards and regulations. Respond to customer inquiries on merchandise and make appropriate recommendations. Ensure accuracy of store signage and uphold Giant’s customer service standards. Uphold Giant’s customer service commitments: greet and thank every customer, wear a clean uniform and name badge, give customers undivided attention, bag and package product with care, demonstrate urgency in reacting to long lines, and resolve issues as needed. Roles and specialization
As a Customer Service Manager: manage daily operations of the Front End & Customer Service areas and hiring and development; manage associate time & attendance records, absentee/tardiness control programs, and labor law compliance; engage store associates and department managers to meet goals; train and develop Front End Managers and monitor shrink; supervise store operations in the Store Manager’s absence. As a Non-Perishable Manager: manage daily operations of Grocery, Dairy, Frozen, HBC/GM, and Receiving; ensure training and development; ensure accuracy of receiving and back room organization; manage inventories, gross profit, P&L and cost center management; handle storage, rotation, and shelf maintenance. As a Perishable Manager: manage daily operations of Meat, Seafood, Deli, Produce, Floral and Bakery; ensure training and development; participate in weekly sales programs; manage receiving, storage controls and shrink; work with vendors; manage inventories and profitability. Preferred qualifications
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company. Experience managing people, departments and/or whole stores. Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management. Knowledge of employment law, interview techniques, and general retail hiring practices. Bachelor’s Degree in a business concentration (Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or related). Excellent communication, interpersonal, leadership, and organizational skills; ability to earn the confidence of associates, customers, and management. Experience managing an effective community relations program. Willingness to work required hours, travel, and take assignments within the Washington/Virginia/Maryland/Delaware region. Pay Range
$63,000 - $97,450 Why Work at Giant?
Giant values the people who make us Giant. We offer opportunities to learn and advance within a culture of innovation, quality, and value, supporting our communities through charitable efforts and BRGs (employee-led groups) aligned with our mission, values, and goals. Seniority level
Mid-Senior level Employment type
Part-time Job function
Sales and Business Development Industries: Retail
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Join to apply for the
Assistant Store Manager
role at
Giant Food . Category/Area of Expertise:
Retail Store Positions Job Requisition:
305875_external_USA-VA-Falls-Church Address:
USA-VA-Falls Church-1230 W. Broad Street Store Code:
GF - Store Admin (2500141) About Giant
With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. Giant’s mission is beyond stocking groceries on shelves; we strive to be the most trusted and loved local food retailer in our community. Responsibilities
As an Assistant Store Manager (ASM), manage day-to-day operation and development of the store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management. Plan, implement, and follow up on weekly sales programs. Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system to ensure accurate inputs, adjustments, and projections. Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations. Oversee and lead operational team, including department managers and associates. Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates. Conduct store tours to evaluate store conditions vs standards and respond accordingly. Collaborate with store management and assist with all aspects of total store operations including customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more. Develop a positive customer shopping experience and ensure customer satisfaction. Ensure overall store appearance, safety and customer experience uphold Giant Food standards and regulations. Respond to customer inquiries on merchandise and make appropriate recommendations. Ensure accuracy of store signage and uphold Giant’s customer service standards. Uphold Giant’s customer service commitments: greet and thank every customer, wear a clean uniform and name badge, give customers undivided attention, bag and package product with care, demonstrate urgency in reacting to long lines, and resolve issues as needed. Roles and specialization
As a Customer Service Manager: manage daily operations of the Front End & Customer Service areas and hiring and development; manage associate time & attendance records, absentee/tardiness control programs, and labor law compliance; engage store associates and department managers to meet goals; train and develop Front End Managers and monitor shrink; supervise store operations in the Store Manager’s absence. As a Non-Perishable Manager: manage daily operations of Grocery, Dairy, Frozen, HBC/GM, and Receiving; ensure training and development; ensure accuracy of receiving and back room organization; manage inventories, gross profit, P&L and cost center management; handle storage, rotation, and shelf maintenance. As a Perishable Manager: manage daily operations of Meat, Seafood, Deli, Produce, Floral and Bakery; ensure training and development; participate in weekly sales programs; manage receiving, storage controls and shrink; work with vendors; manage inventories and profitability. Preferred qualifications
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company. Experience managing people, departments and/or whole stores. Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management. Knowledge of employment law, interview techniques, and general retail hiring practices. Bachelor’s Degree in a business concentration (Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or related). Excellent communication, interpersonal, leadership, and organizational skills; ability to earn the confidence of associates, customers, and management. Experience managing an effective community relations program. Willingness to work required hours, travel, and take assignments within the Washington/Virginia/Maryland/Delaware region. Pay Range
$63,000 - $97,450 Why Work at Giant?
Giant values the people who make us Giant. We offer opportunities to learn and advance within a culture of innovation, quality, and value, supporting our communities through charitable efforts and BRGs (employee-led groups) aligned with our mission, values, and goals. Seniority level
Mid-Senior level Employment type
Part-time Job function
Sales and Business Development Industries: Retail
#J-18808-Ljbffr