Krispy Kreme Doughnuts
Overview
As a General Manager, you are the leader of all things doughnuts at our retail location. You will be responsible for all store operations, including overseeing production, sales, and human resources. You will develop a staff of professional employees, strive to obtain maximum revenue, and ensure customer and employee satisfaction. You will have a thorough understanding of production and maintain a high level of quality products. We are looking for leaders with a commitment to teamwork, a customer‑focused mindset, and a passion for doughnuts. Responsibilities
Serve as a role model for customer‑first behaviors according to company standards. Build a team of customer‑focused employees through coaching and performance management. Ensure all products meet Krispy Kreme quality standards and guarantee customer satisfaction. Ensure all store physical property is in good working condition. Direct and manage store sales efforts, including Hot Light times, retail sales, fundraising, and suggestive selling. Achieve business plan objectives and profitability according to the store operating plan and established financial goals. Demonstrate safety consciousness and promote store safety. Maintain a high level of store sanitation and cleanliness. Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. Understand the production process and maintain a schedule that guarantees high quality and output while implementing store quality control procedures. Coordinate production schedules to meet customer demands and minimize labor hours. Interface with corporate office personnel in a timely manner as needed. Qualifications
4+ years of experience in QSR or retail management. Must be at least 21 years of age. High school diploma or GED. Ability to work all necessary schedules, including holidays and weekends. Effective written and verbal communication skills. Commitment to nurturing an equitable, unbiased culture where employees are empowered to showcase their originality. Travel requirement: 0–10%. Must be authorized to work in the US without sponsorship. Physical Demands and Working Conditions
Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions; shop with fluctuating temperatures and noise levels. Exposure to known allergens including nuts. Adherence to dress code applicable to the role; noise of a production area. *The above statements describe the general nature of work and are not the official job description. The official description will be provided during the application/interview process. Benefits
Weekly pay Career opportunities—we are growing Comprehensive benefits (medical, vision, and dental) Employee discount program 401K plan PTO Company events Education reimbursement Adoption assistance Life insurance FSA/HSA plans Pet insurance Learn more at
www.kkbenefits.com Why Krispy Kreme?
At Krispy Kreme, we focus on loving people and communities, belonging, and caring for the planet. Our leadership behaviors guide how we work with one another and give back to our communities. We have a culture that supports authentic self-expression and teamwork, and we partner with Feeding America and Convoy of Hope for community charitable efforts. Krispy Kreme is an Equal Opportunity Employer: we value diversity and strive for an inclusive culture where every individual can bring their bold authentic self to work. About Krispy Kreme
Headquartered in Charlotte, NC, Krispy Kreme is a global brand with the iconic Original Glazed doughnut. We operate in more than 35 countries and offer a network of fresh doughnut shops, partnerships, and ecommerce/delivery. Our purpose is to touch and enhance lives through the joy of Krispy Kreme. Connect with Krispy Kreme at www.KrispyKreme.com and on social media. General Manager starting salary is $80,000 per year.
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As a General Manager, you are the leader of all things doughnuts at our retail location. You will be responsible for all store operations, including overseeing production, sales, and human resources. You will develop a staff of professional employees, strive to obtain maximum revenue, and ensure customer and employee satisfaction. You will have a thorough understanding of production and maintain a high level of quality products. We are looking for leaders with a commitment to teamwork, a customer‑focused mindset, and a passion for doughnuts. Responsibilities
Serve as a role model for customer‑first behaviors according to company standards. Build a team of customer‑focused employees through coaching and performance management. Ensure all products meet Krispy Kreme quality standards and guarantee customer satisfaction. Ensure all store physical property is in good working condition. Direct and manage store sales efforts, including Hot Light times, retail sales, fundraising, and suggestive selling. Achieve business plan objectives and profitability according to the store operating plan and established financial goals. Demonstrate safety consciousness and promote store safety. Maintain a high level of store sanitation and cleanliness. Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. Understand the production process and maintain a schedule that guarantees high quality and output while implementing store quality control procedures. Coordinate production schedules to meet customer demands and minimize labor hours. Interface with corporate office personnel in a timely manner as needed. Qualifications
4+ years of experience in QSR or retail management. Must be at least 21 years of age. High school diploma or GED. Ability to work all necessary schedules, including holidays and weekends. Effective written and verbal communication skills. Commitment to nurturing an equitable, unbiased culture where employees are empowered to showcase their originality. Travel requirement: 0–10%. Must be authorized to work in the US without sponsorship. Physical Demands and Working Conditions
Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions; shop with fluctuating temperatures and noise levels. Exposure to known allergens including nuts. Adherence to dress code applicable to the role; noise of a production area. *The above statements describe the general nature of work and are not the official job description. The official description will be provided during the application/interview process. Benefits
Weekly pay Career opportunities—we are growing Comprehensive benefits (medical, vision, and dental) Employee discount program 401K plan PTO Company events Education reimbursement Adoption assistance Life insurance FSA/HSA plans Pet insurance Learn more at
www.kkbenefits.com Why Krispy Kreme?
At Krispy Kreme, we focus on loving people and communities, belonging, and caring for the planet. Our leadership behaviors guide how we work with one another and give back to our communities. We have a culture that supports authentic self-expression and teamwork, and we partner with Feeding America and Convoy of Hope for community charitable efforts. Krispy Kreme is an Equal Opportunity Employer: we value diversity and strive for an inclusive culture where every individual can bring their bold authentic self to work. About Krispy Kreme
Headquartered in Charlotte, NC, Krispy Kreme is a global brand with the iconic Original Glazed doughnut. We operate in more than 35 countries and offer a network of fresh doughnut shops, partnerships, and ecommerce/delivery. Our purpose is to touch and enhance lives through the joy of Krispy Kreme. Connect with Krispy Kreme at www.KrispyKreme.com and on social media. General Manager starting salary is $80,000 per year.
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