Harnham
Overview
Director of Digital Data & Customer Platforms Our client—a global leader in electronics and semiconductors—is seeking a Director of Digital Data & Customer Platforms to lead the transformation of their B2B digital commerce and customer experience strategy. This role focuses on building out digital selling capabilities and enhancing personalization across digital channels. You’ll oversee a cross-functional team of 40–60 professionals across engineering, data, digital, and marketing to modernize their core customer platforms and their ".com". $250,000 - $300,000 Salary + Bonus + Equity Base pay range: $250,000.00/yr - $300,000.00/yr Direct message the job poster from Harnham About the Role Our client—a global leader in electronics and semiconductors—is seeking a Director of Digital Data & Customer Platforms to lead the transformation of their B2B digital commerce and customer experience strategy. This role is focused on building out their digital selling capabilities and enhancing personalization across digital channels. You’ll oversee a cross-functional team of 40–60 professionals across engineering, data, digital, and marketing to modernize their core customer platforms and their ".com". Your Responsibilities
Architecting scalable, cloud-based data platforms that support customer identity, behavior tracking, and real-time personalization Building AI/ML-powered personalization and recommendation engines tailored to a highly technical product catalog Collaborating with product, UX, and engineering to create streamlined, personalized customer journeys from login to checkout Leading strategies for first-party data capture, consent management, and privacy compliance (CCPA, GDPR) Driving platform modernization through APIs, microservices, and CI/CD workflows Delivering analytics and experimentation frameworks to optimize search, behavior insights, and conversion Partnering closely with Sales, Marketing, and Strategic Investments to align digital initiatives with commercial goals What We’re Looking For
10+ years in data, digital platform, or analytics leadership roles (including 3+ years as a Director or equivalent) Expertise in
customer identity systems
(CDP, SSO, CIAM),
personalization, segmentation, and behavioral analytics Strong hands-on or prior technical background in AI/ML, data engineering, or platform architecture Deep understanding of
digital commerce
for
physical products in B2B
environment Experience managing cross-functional teams and leading enterprise-scale digital transformations Bachelor’s degree in Computer Science, Engineering, or related; Master’s or MBA preferred Bonus Experience
Background in semiconductors, electronics, or technical product environments Familiarity with customer data integration, digital marketing platforms, and product catalog structuring Product ownership or leadership within a high-scale, transactional digital ecosystem Seniority level
Director Employment type
Full-time Job function
Strategy/Planning, Design, and Information Technology Industries Semiconductor Manufacturing Referrals increase your chances of interviewing at Harnham by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Get notified about new Director of Digital Services jobs in
Dallas, TX . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Director of Digital Data & Customer Platforms Our client—a global leader in electronics and semiconductors—is seeking a Director of Digital Data & Customer Platforms to lead the transformation of their B2B digital commerce and customer experience strategy. This role focuses on building out digital selling capabilities and enhancing personalization across digital channels. You’ll oversee a cross-functional team of 40–60 professionals across engineering, data, digital, and marketing to modernize their core customer platforms and their ".com". $250,000 - $300,000 Salary + Bonus + Equity Base pay range: $250,000.00/yr - $300,000.00/yr Direct message the job poster from Harnham About the Role Our client—a global leader in electronics and semiconductors—is seeking a Director of Digital Data & Customer Platforms to lead the transformation of their B2B digital commerce and customer experience strategy. This role is focused on building out their digital selling capabilities and enhancing personalization across digital channels. You’ll oversee a cross-functional team of 40–60 professionals across engineering, data, digital, and marketing to modernize their core customer platforms and their ".com". Your Responsibilities
Architecting scalable, cloud-based data platforms that support customer identity, behavior tracking, and real-time personalization Building AI/ML-powered personalization and recommendation engines tailored to a highly technical product catalog Collaborating with product, UX, and engineering to create streamlined, personalized customer journeys from login to checkout Leading strategies for first-party data capture, consent management, and privacy compliance (CCPA, GDPR) Driving platform modernization through APIs, microservices, and CI/CD workflows Delivering analytics and experimentation frameworks to optimize search, behavior insights, and conversion Partnering closely with Sales, Marketing, and Strategic Investments to align digital initiatives with commercial goals What We’re Looking For
10+ years in data, digital platform, or analytics leadership roles (including 3+ years as a Director or equivalent) Expertise in
customer identity systems
(CDP, SSO, CIAM),
personalization, segmentation, and behavioral analytics Strong hands-on or prior technical background in AI/ML, data engineering, or platform architecture Deep understanding of
digital commerce
for
physical products in B2B
environment Experience managing cross-functional teams and leading enterprise-scale digital transformations Bachelor’s degree in Computer Science, Engineering, or related; Master’s or MBA preferred Bonus Experience
Background in semiconductors, electronics, or technical product environments Familiarity with customer data integration, digital marketing platforms, and product catalog structuring Product ownership or leadership within a high-scale, transactional digital ecosystem Seniority level
Director Employment type
Full-time Job function
Strategy/Planning, Design, and Information Technology Industries Semiconductor Manufacturing Referrals increase your chances of interviewing at Harnham by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Get notified about new Director of Digital Services jobs in
Dallas, TX . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr