Reformation
Overview
Assistant Store Manager - Boston Newbury Join to apply for the Assistant Store Manager - Boston Newbury role at Reformation. What You'll Do
Measure and monitor sales performance, taking action to improve business performance when needed. Consistently meet and exceed store sales goals. Drive the execution of an elevated client experience, acting as a brand ambassador — embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. Lead the sales floor and deliver an excellent customer experience through a customer-first mindset to build loyal client relationships. Assist customers and monitor client interaction with the team and technology, provide in-the-moment coaching for continuous improvement. Create an optimal balance of sales and service by having the right people in the right place at the right time through effective scheduling while achieving payroll goals. Deliver and maintain extraordinary customer experience NPS scores. Uphold consistent inventory accuracy and controls in store; lead and train the team to ensure consistent deliverables. Contribute to loss prevention in all areas of the business, set expectations and own training for the store team. Assist in ownership of operational execution of store to achieve necessary revenue targets. Ensure facility maintenance, presentation and organization. Assist in merchandising presentation and concept standards, utilizing retail and product reporting to strategize for the customer experience and productivity of the business. Provide real-time and weekly feedback on product and sales performance to Store Manager to influence allocations and the success of the business. Ensure the selling floor reflects the brand and concept standards at all times; train support staff and develop talent in visual and digital merchandising. Assist in managing day-to-day performance of the retail teams, enabling progressive career development and an excellent employee experience. Assist in hiring, training and development of the store team across all areas of the business. What you'll bring
Minimum of 4 years Retail Management Experience required. Experience working with a sales or retail organization and/or operationally intensive business. Ability to work in a fast-paced and ever-changing environment. Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement. The skills to collaborate with cross-functional partners in the pursuit of shared business outcomes. A proactive sense of urgency and ability to prioritize important work. Strong interpersonal skills and the ability to interact effectively with diverse personalities. Driven approach to take on new challenges with self-motivation for your work and career that inspires others. Excellent communicator and team player with a passion for people. An effective and expedient problem-solver, strong business acumen with a keen attention to detail. Positive attitude and willingness to take on tasks of any size. Compensation
The wage for this full-time position starts at $63,000 per year. Available to work a minimum of 40 hours per week Daily open availability across a full 7 day work week Able to work a flexible schedule (days, nights, weekends, and holidays if required to meet the needs of the business) Understanding of Retail Labor Laws GSuite experience is a plus Benefits & Perks
Employer-sponsored private medical, dental, and vision insurance, plus commuter benefits. Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. Retirement planning support for eligible employees, including ESG-aligned funds. Global collaboration with offices in LA, NYC, and London and a global retail team. Fertility care support through Carrot, with up to $5,000 reimbursement for related fertility expenses after 1 year of employment. Community donations on behalf of employees’ supported causes; clothing discount and culture events including Volunteer Time Off. Other meaningful and fun initiatives aligned with Reformation values. Equal Opportunity Employer:
Reformation is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status, in accordance with applicable laws. If accommodations are required during the application or interview process, please let us know. Job and company context
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Assistant Store Manager - Boston Newbury Join to apply for the Assistant Store Manager - Boston Newbury role at Reformation. What You'll Do
Measure and monitor sales performance, taking action to improve business performance when needed. Consistently meet and exceed store sales goals. Drive the execution of an elevated client experience, acting as a brand ambassador — embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. Lead the sales floor and deliver an excellent customer experience through a customer-first mindset to build loyal client relationships. Assist customers and monitor client interaction with the team and technology, provide in-the-moment coaching for continuous improvement. Create an optimal balance of sales and service by having the right people in the right place at the right time through effective scheduling while achieving payroll goals. Deliver and maintain extraordinary customer experience NPS scores. Uphold consistent inventory accuracy and controls in store; lead and train the team to ensure consistent deliverables. Contribute to loss prevention in all areas of the business, set expectations and own training for the store team. Assist in ownership of operational execution of store to achieve necessary revenue targets. Ensure facility maintenance, presentation and organization. Assist in merchandising presentation and concept standards, utilizing retail and product reporting to strategize for the customer experience and productivity of the business. Provide real-time and weekly feedback on product and sales performance to Store Manager to influence allocations and the success of the business. Ensure the selling floor reflects the brand and concept standards at all times; train support staff and develop talent in visual and digital merchandising. Assist in managing day-to-day performance of the retail teams, enabling progressive career development and an excellent employee experience. Assist in hiring, training and development of the store team across all areas of the business. What you'll bring
Minimum of 4 years Retail Management Experience required. Experience working with a sales or retail organization and/or operationally intensive business. Ability to work in a fast-paced and ever-changing environment. Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement. The skills to collaborate with cross-functional partners in the pursuit of shared business outcomes. A proactive sense of urgency and ability to prioritize important work. Strong interpersonal skills and the ability to interact effectively with diverse personalities. Driven approach to take on new challenges with self-motivation for your work and career that inspires others. Excellent communicator and team player with a passion for people. An effective and expedient problem-solver, strong business acumen with a keen attention to detail. Positive attitude and willingness to take on tasks of any size. Compensation
The wage for this full-time position starts at $63,000 per year. Available to work a minimum of 40 hours per week Daily open availability across a full 7 day work week Able to work a flexible schedule (days, nights, weekends, and holidays if required to meet the needs of the business) Understanding of Retail Labor Laws GSuite experience is a plus Benefits & Perks
Employer-sponsored private medical, dental, and vision insurance, plus commuter benefits. Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. Retirement planning support for eligible employees, including ESG-aligned funds. Global collaboration with offices in LA, NYC, and London and a global retail team. Fertility care support through Carrot, with up to $5,000 reimbursement for related fertility expenses after 1 year of employment. Community donations on behalf of employees’ supported causes; clothing discount and culture events including Volunteer Time Off. Other meaningful and fun initiatives aligned with Reformation values. Equal Opportunity Employer:
Reformation is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status, in accordance with applicable laws. If accommodations are required during the application or interview process, please let us know. Job and company context
Referrals increase your chances of interviewing at Reformation. Get notified about new Assistant Store Manager jobs in Boston, MA.
#J-18808-Ljbffr