Amazon
Sr. Manager, Program Management, Intelligent Talent Acquisition
Amazon, Seattle, Washington, us, 98127
Job ID: 3073241 | Amazon.com Services LLC
Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you''ll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon\'s in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people\'s lives. Together, we can solve the world\'s toughest hiring problems.
Responsibilities
Lead teams of Sr. Program Managers, and provide strategic direction, content oversight and a positive work environment. Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations. Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver. Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics. Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions. Partner with teams across the business you support and beyond to source, allocate, and coordinate resources. Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review). Solve ambiguous problems and proactively identify and mitigate risks. Work with program managers, business leaders and executive team to communicate and impact critical business initiatives. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to milestones and performance across all projects. About the team
The Intelligent Talent Acquisition (ITA) team supports the Amazon Talent Acquisition (ATA) organization by transforming data into insights on hourly associate and corporate hiring within Amazon. While ATA is responsible for the management of the hourly and corporate talent supply chain, the ITA team focuses on defining analytics that measure the performance of the program and identifying efficiencies in the process path through data and predictive analytics. BASIC QUALIFICATIONS
7+ years of program or project management experience 7+ years of cross functional project delivery experience 7+ years of working cross functionally with tech and non-tech teams experience 7+ years of team management experience Bachelor\'s degree Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS
Experience implementing repeatable processes and driving automation or standardization Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations information for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,200/year in our lowest geographic market up to $225,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit our workplace benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Lead teams of Sr. Program Managers, and provide strategic direction, content oversight and a positive work environment. Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations. Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver. Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics. Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions. Partner with teams across the business you support and beyond to source, allocate, and coordinate resources. Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review). Solve ambiguous problems and proactively identify and mitigate risks. Work with program managers, business leaders and executive team to communicate and impact critical business initiatives. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to milestones and performance across all projects. About the team
The Intelligent Talent Acquisition (ITA) team supports the Amazon Talent Acquisition (ATA) organization by transforming data into insights on hourly associate and corporate hiring within Amazon. While ATA is responsible for the management of the hourly and corporate talent supply chain, the ITA team focuses on defining analytics that measure the performance of the program and identifying efficiencies in the process path through data and predictive analytics. BASIC QUALIFICATIONS
7+ years of program or project management experience 7+ years of cross functional project delivery experience 7+ years of working cross functionally with tech and non-tech teams experience 7+ years of team management experience Bachelor\'s degree Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS
Experience implementing repeatable processes and driving automation or standardization Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations information for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,200/year in our lowest geographic market up to $225,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit our workplace benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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