Apex Systems
Overview
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ServiceNow Technical Product Manager
role at
Apex Systems
Job #: 2085445
Location: Onsite 3x per week in Orlando, FL
Duration: Permanent
Rate Range: $125,000 - $150,000
Seniority level: Mid-Senior level
Employment type: Full-time
Position ServiceNow Product Manager
Key Responsibilities
Translate customer needs into actionable requirements
Collaborate with internal teams (developers, engineers, architects, QA, UX, operations) and external vendors
Build and manage product roadmaps and backlogs
Ensure requirements are clearly understood and implementation aligns with expectations
Define success criteria for testing and product acceptance
Lead internal and customer training on product usage
Serve as a product evangelist and subject matter expert
Maintain comprehensive product documentation
Required Skills and Experience
Strong understanding of Product Management principles
Ability to drive business KPIs
Excellent written and verbal communication skills
Strong project and time management abilities
Creative problem-solving skills
Technical proficiency (e.g., SQL, Postman)
Experience with ServiceNow Platform and Product Deployment
Familiarity with ServiceNow GRC Suite (IRM, TPRM, BCM, AVM, VRM, etc.)
Experience with ServiceNow Field Service Management (FSM), Knowledge Base, and Mobile App
Understanding of IT Service Management (ITSM)
Experience in Product Development and Implementation
Knowledge of SDLC Lifecycle and Agile Methodology
Preferred Certifications
Certified Scrum Product Owner (CSPO)
Epic MyChart
EEO Information Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
email
or 844-463-6178.
Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program with company match after 12 months. Apex also offers a Health Savings Account (HSA) on the HDHP plan, an Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program, and other discounts. Professional development opportunities include on-demand training, certification prep, and access to courses, with additional perks for associations such as CompTIA and IIBA after 6+ months of tenure. A dedicated Career Coach is available for consultants.
U.S. headquarters address and broader corporate information are provided in the original posting. This refined description preserves the role details and requirements without adding or altering substantive information.
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ServiceNow Technical Product Manager
role at
Apex Systems
Job #: 2085445
Location: Onsite 3x per week in Orlando, FL
Duration: Permanent
Rate Range: $125,000 - $150,000
Seniority level: Mid-Senior level
Employment type: Full-time
Position ServiceNow Product Manager
Key Responsibilities
Translate customer needs into actionable requirements
Collaborate with internal teams (developers, engineers, architects, QA, UX, operations) and external vendors
Build and manage product roadmaps and backlogs
Ensure requirements are clearly understood and implementation aligns with expectations
Define success criteria for testing and product acceptance
Lead internal and customer training on product usage
Serve as a product evangelist and subject matter expert
Maintain comprehensive product documentation
Required Skills and Experience
Strong understanding of Product Management principles
Ability to drive business KPIs
Excellent written and verbal communication skills
Strong project and time management abilities
Creative problem-solving skills
Technical proficiency (e.g., SQL, Postman)
Experience with ServiceNow Platform and Product Deployment
Familiarity with ServiceNow GRC Suite (IRM, TPRM, BCM, AVM, VRM, etc.)
Experience with ServiceNow Field Service Management (FSM), Knowledge Base, and Mobile App
Understanding of IT Service Management (ITSM)
Experience in Product Development and Implementation
Knowledge of SDLC Lifecycle and Agile Methodology
Preferred Certifications
Certified Scrum Product Owner (CSPO)
Epic MyChart
EEO Information Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
or 844-463-6178.
Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program with company match after 12 months. Apex also offers a Health Savings Account (HSA) on the HDHP plan, an Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program, and other discounts. Professional development opportunities include on-demand training, certification prep, and access to courses, with additional perks for associations such as CompTIA and IIBA after 6+ months of tenure. A dedicated Career Coach is available for consultants.
U.S. headquarters address and broader corporate information are provided in the original posting. This refined description preserves the role details and requirements without adding or altering substantive information.
#J-18808-Ljbffr