Connections for the Homeless
Join to apply for the
Community Case Manager
role at
Connections for the Homeless
For nearly 40 years, Connections for the Homeless has served and catalyzed our community to end homelessness, one person at a time. Each year we provide eviction prevention, shelter, and housing services to 4,000 people from across north suburban Cook County. Beyond providing direct services we also operate a robust advocacy and community organizing program to address the root causes of homelessness. Connections is a radically reshaped organization deeply committed to demonstrating our core values in all relationships with participants, colleagues, donors, partners, and volunteers.
Join our dedicated team at Connections for the Homeless, where we blend a commitment to making a difference with a competitive rewards package. Our full-time employees enjoy a range of benefits, consciously crafted through an equitable lens, to support their well-being and professional growth.
At Connections for the Homeless, we recognize that supporting our employees is essential in achieving our mission. We are ready to invest in you as you make a difference in our community. We can\'t wait for you to join us!
Overview Specific Duties:
Provide case management services for Hilda’s Place (HP) clients including communicating with HP milieu staff regarding participants
Provide ongoing case management services for clients who have exited into housing
Contact persons referred through the Suburban Cook County call center and persons referred internally; perform initial needs assessments
Provide basic crisis intervention services over the phone and in-person to individuals experiencing acute crisis
Facilitate groups for, and in partnership with, participants
Track all required information in relevant databases, spreadsheets and files
Case Management
Perform case management duties which include, but are not limited to:
Partner with participants in wholistic goal-setting and develop service plans for each participant on caseload
Perform assessments for housing eligibility (VI-SPDAT) for individuals, families and youth
Assess participants for eligibility for other programming leading to housing (ESG, prevention, RRH, market-rate housing, etc.)
Coordinate with internal mental and physical health providers
Provide short-term support services to clients awaiting entry into other programming, including street survival and safety, strategies for reuniting with family or friends, etc.
Provide referrals for complex client needs such as treatment for substance use disorders, community mental health services, primary health care services, etc
Develop and maintain effective working relationships with referral sources, participants and staff to ensure effective service delivery
Qualifications
Bachelor’s degree in social work or related human services field, or equivalent combination of education and experience required
Minimum one (1) year experience providing case management services required
Strong communication skills with a demonstrated high level of empathy and respect for program participants required
Computer competency and comfort with data entry required
Experience working with individuals experiencing homelessness and/or mental illness preferred
Other requirements
Must submit to a criminal background check and submit to or provide evidence of a recent test for tuberculosis
Employment details
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service
Industries: Non-profit Organizations
Referrals increase your chances of interviewing at Connections for the Homeless by 2x
#J-18808-Ljbffr
Community Case Manager
role at
Connections for the Homeless
For nearly 40 years, Connections for the Homeless has served and catalyzed our community to end homelessness, one person at a time. Each year we provide eviction prevention, shelter, and housing services to 4,000 people from across north suburban Cook County. Beyond providing direct services we also operate a robust advocacy and community organizing program to address the root causes of homelessness. Connections is a radically reshaped organization deeply committed to demonstrating our core values in all relationships with participants, colleagues, donors, partners, and volunteers.
Join our dedicated team at Connections for the Homeless, where we blend a commitment to making a difference with a competitive rewards package. Our full-time employees enjoy a range of benefits, consciously crafted through an equitable lens, to support their well-being and professional growth.
At Connections for the Homeless, we recognize that supporting our employees is essential in achieving our mission. We are ready to invest in you as you make a difference in our community. We can\'t wait for you to join us!
Overview Specific Duties:
Provide case management services for Hilda’s Place (HP) clients including communicating with HP milieu staff regarding participants
Provide ongoing case management services for clients who have exited into housing
Contact persons referred through the Suburban Cook County call center and persons referred internally; perform initial needs assessments
Provide basic crisis intervention services over the phone and in-person to individuals experiencing acute crisis
Facilitate groups for, and in partnership with, participants
Track all required information in relevant databases, spreadsheets and files
Case Management
Perform case management duties which include, but are not limited to:
Partner with participants in wholistic goal-setting and develop service plans for each participant on caseload
Perform assessments for housing eligibility (VI-SPDAT) for individuals, families and youth
Assess participants for eligibility for other programming leading to housing (ESG, prevention, RRH, market-rate housing, etc.)
Coordinate with internal mental and physical health providers
Provide short-term support services to clients awaiting entry into other programming, including street survival and safety, strategies for reuniting with family or friends, etc.
Provide referrals for complex client needs such as treatment for substance use disorders, community mental health services, primary health care services, etc
Develop and maintain effective working relationships with referral sources, participants and staff to ensure effective service delivery
Qualifications
Bachelor’s degree in social work or related human services field, or equivalent combination of education and experience required
Minimum one (1) year experience providing case management services required
Strong communication skills with a demonstrated high level of empathy and respect for program participants required
Computer competency and comfort with data entry required
Experience working with individuals experiencing homelessness and/or mental illness preferred
Other requirements
Must submit to a criminal background check and submit to or provide evidence of a recent test for tuberculosis
Employment details
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service
Industries: Non-profit Organizations
Referrals increase your chances of interviewing at Connections for the Homeless by 2x
#J-18808-Ljbffr