hackajob
Overview
User Experience Design Lead, Vice President role focused on shaping the user experience across products and services in Small Business Payments, leading strategically important initiatives and developing innovative solutions that align with business requirements and user needs. This is a senior individual contributor role collaborating with cross-functional teams, mentoring junior designers, and fostering a culture of inclusivity and accessibility. Base pay range : $133,000.00/yr - $270,000.00/yr hackajob
is collaborating with
J.P. Morgan
to connect them with exceptional tech professionals for this role.
Shape the future of user experience with strategic design initiatives that blend business needs and user insights. Responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas. Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion. Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless, customer-centric solutions. Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels. Required Qualifications, Capabilities, And Skills
5+ years of experience or equivalent expertise in user experience design or similar roles. Ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes. Experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions. Proven ability to develop experiences that meet or exceed the initial proposal of a product, including transformational innovation strategies and the creation of "north star" representations to drive customer-centric decision-making. Advanced technical literacy, including understanding of client-side technologies, APIs, microservices, and the components of the technology stack, and their impact on user experience. Highly autonomous when executing against team and firm priorities; high attention to detail across all UX disciplines. Proven track record of managing stakeholders effectively; excels at providing and receiving feedback in a team setting. Preferred Qualifications, Capabilities, And Skills
Skilled at building design rationales to influence key decisions. Strong understanding of end-to-end service blueprinting. Possesses a growth mindset. About Us
Chase is a leading financial services firm focused on helping households and small businesses achieve their financial goals. We offer a competitive total rewards package including base salary, potential incentive compensation, and comprehensive benefits. We are an equal opportunity employer and value diversity and inclusion; we do not discriminate on protected attributes and provide reasonable accommodations for religious practices, mental health, and disability needs. Equal Opportunity Employer/Disability/Veterans. About The Team
Our Consumer & Community Banking division serves Chase customers with a range of financial services. The Digital team creates innovative products and experiences while adhering to data sharing principles of security, customer control and privacy. Seniority level
Executive Employment type
Full-time Job function
Design, Art/Creative, and Information Technology Industries Software Development
#J-18808-Ljbffr
User Experience Design Lead, Vice President role focused on shaping the user experience across products and services in Small Business Payments, leading strategically important initiatives and developing innovative solutions that align with business requirements and user needs. This is a senior individual contributor role collaborating with cross-functional teams, mentoring junior designers, and fostering a culture of inclusivity and accessibility. Base pay range : $133,000.00/yr - $270,000.00/yr hackajob
is collaborating with
J.P. Morgan
to connect them with exceptional tech professionals for this role.
Shape the future of user experience with strategic design initiatives that blend business needs and user insights. Responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas. Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion. Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless, customer-centric solutions. Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels. Required Qualifications, Capabilities, And Skills
5+ years of experience or equivalent expertise in user experience design or similar roles. Ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes. Experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions. Proven ability to develop experiences that meet or exceed the initial proposal of a product, including transformational innovation strategies and the creation of "north star" representations to drive customer-centric decision-making. Advanced technical literacy, including understanding of client-side technologies, APIs, microservices, and the components of the technology stack, and their impact on user experience. Highly autonomous when executing against team and firm priorities; high attention to detail across all UX disciplines. Proven track record of managing stakeholders effectively; excels at providing and receiving feedback in a team setting. Preferred Qualifications, Capabilities, And Skills
Skilled at building design rationales to influence key decisions. Strong understanding of end-to-end service blueprinting. Possesses a growth mindset. About Us
Chase is a leading financial services firm focused on helping households and small businesses achieve their financial goals. We offer a competitive total rewards package including base salary, potential incentive compensation, and comprehensive benefits. We are an equal opportunity employer and value diversity and inclusion; we do not discriminate on protected attributes and provide reasonable accommodations for religious practices, mental health, and disability needs. Equal Opportunity Employer/Disability/Veterans. About The Team
Our Consumer & Community Banking division serves Chase customers with a range of financial services. The Digital team creates innovative products and experiences while adhering to data sharing principles of security, customer control and privacy. Seniority level
Executive Employment type
Full-time Job function
Design, Art/Creative, and Information Technology Industries Software Development
#J-18808-Ljbffr