Convention Services Manager - Lakeway Resort and Spa

Description As the Catering Sales Manager, you will lead the sales efforts for catered events--including corporate meetings, social gatherings, and weddings--by building strong client relationships, executing seamless event planning, and driving revenue for the hotel. This is a highly collaborative position that bridges sales strategy and event execution, requiring excellent communication skills, creativity, and attention to detail. Key Responsibilities: Develop and maintain strong relationships with new and existing clients to generate catering sales and repeat business Respond promptly to inquiries, prepare detailed proposals, conduct site visits, and guide clients through the sales and planning process Collaborate with culinary, banquet, and operations teams to ensure flawless event execution and client satisfaction Maximize revenue through effective contract negotiation, upselling, and strategic planning Manage event details from initial inquiry to post-event follow-up, including BEOs (Banquet Event Orders), timelines, and billing Maintain accurate records in the sales CRM and prepare regular forecasting and activity reports Represent the hotel at networking events, trade shows, and local industry functions to drive brand awareness and business opportunities Ensure all events align with brand standards and service expectations Support the Director of Sales & Marketing with other projects as needed Qualifications

2--3 years of experience in catering sales, event planning, or hotel sales (hospitality industry experience strongly preferred) Proven success in client-facing roles and contract negotiation Excellent written and verbal communication skills Highly organized with the ability to manage multiple events simultaneously Strong knowledge of catering logistics and food & beverage operations Proficient in Microsoft Office; experience with Delphi, CI/TY, Opera, or similar sales/event software is a plus Bachelor's degree in Hospitality, Business, or a related field preferred Passion for guest service, teamwork, and creating memorable experiences

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