Useascend
Senior Sales Development Representative
Useascend, San Francisco, California, United States, 94199
Overview
Ascend is transforming the $10T global insurance industry by combining AI automation with embedded fintech. Ascend is the first and market-leading finance automation platform built specifically for insurance, driving rapid digital transformation. In just three years: Trusted by 1000s of insurance businesses nationwide Processed billions in transactions annually, growing 200%+ per year Built a world-class team of 50+ people in our San Francisco and Columbus offices How we do it Ascend automates the entire insurance financial lifecycle—from collections and accounting to reconciliations and disbursements—helping businesses streamline operations and increase profitability. In the AI era, software costs have declined, and with AI they are increasingly accessible. Ascend embraces this shift and embeds AI with fintech to maximize monetization and deliver real value through the financial flows of our customers, achieving a 5-7x ROI. Why we do it Insurance is a $10T+ industry running on legacy systems. AI-powered automation embedded into payments and transactions will help modernize the industry. Ascend’s mission is to become the leading financial automation platform for insurance by 2030—powering the entire industry’s financial operations and transforming how trillions of dollars move. Your role
Senior Sales Development Representative
You’ll drive Ascend’s growth and lead our go-to-market efforts. You’ll help shape our sales development strategy as we expand into new products and customer segments, and play a critical role in executing and scaling what comes next. We’re seeking a candidate with a proven history of effective cold calling, a strong drive for constant improvement, and creative approaches to outreach. As an early member of the SDR team, you will help define what good looks like and elevate our SDR function as we scale. Note: this role is in-person at our San Francisco office. Responsibilities
Objective #1:
In your first 30 days, onboard and get up to speed on Ascend, our processes, and our market (+ begin generating pipeline): Develop a deep understanding of customer problems, how Ascend solves them, and how to communicate that value to prospective customers. Learn how the SDR team operates within GTM and the broader business. Engage in prospecting, cold calling, cold emailing, and booking demos with guidance from the team. Objective #2:
In your first 60 days, establish habits and processes to drive predictable results: Work with your manager on a strategic initiative to own, build, and implement across the team (e.g., defining Enterprise outreach strategies, building Salesforce dashboards). Identify and establish a repeatable process to meet weekly, monthly, and quarterly goals; structure workflows for consistency. Experiment with outreach strategies, messaging, cadences, channels, and attend industry events. Objective #3:
In your first 90 days, have in-depth conversations with prospective customers and collaborate with the SDR team: Collaborate with marketing and the broader GTM function to identify new opportunities. Use data and reporting to find areas for improvement and optimization across the SDR function. Share feedback with teammates and mentor new SDRs as they join. You might be a good fit if you are/have
Some Proven Experience:
9+ months of SDR experience in SaaS is preferred (but open to ambitious candidates who are eager to grow). Strong Communication Skills:
Comfortable speaking on the phone, clear in writing, and able to adapt messaging. Learner’s Mindset:
Self-motivated and resourceful, eager to learn new strategies and tools. Creative Thinker:
Interested in experimenting with outreach ideas to do things faster and more effectively. Flexible and Agile:
Excited by a fast-paced environment and able to adapt to changing priorities. The Ultimate Team Player:
Enjoys working with others and values team wins. Nice to haves: Experience with Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Clay Exposure to startup environments and ability to navigate ambiguity Ping pong skills — ask about this in your initial interview Competitive base salary and meaningful equity in a fast-growing company 100% health premiums covered for you and your dependents 401k with employer matching options Unlimited PTO Monthly company-paid commuter benefits Parental and family leave Lunch provided when in office Company outings and off-sites Dog-friendly office Join Ascend and contribute to revolutionizing the insurance industry and global financial modernization. Your leadership can impact the $1T+ insurance industry. We are committed to equal opportunity employment and embrace diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply for this job
*
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Ascend is transforming the $10T global insurance industry by combining AI automation with embedded fintech. Ascend is the first and market-leading finance automation platform built specifically for insurance, driving rapid digital transformation. In just three years: Trusted by 1000s of insurance businesses nationwide Processed billions in transactions annually, growing 200%+ per year Built a world-class team of 50+ people in our San Francisco and Columbus offices How we do it Ascend automates the entire insurance financial lifecycle—from collections and accounting to reconciliations and disbursements—helping businesses streamline operations and increase profitability. In the AI era, software costs have declined, and with AI they are increasingly accessible. Ascend embraces this shift and embeds AI with fintech to maximize monetization and deliver real value through the financial flows of our customers, achieving a 5-7x ROI. Why we do it Insurance is a $10T+ industry running on legacy systems. AI-powered automation embedded into payments and transactions will help modernize the industry. Ascend’s mission is to become the leading financial automation platform for insurance by 2030—powering the entire industry’s financial operations and transforming how trillions of dollars move. Your role
Senior Sales Development Representative
You’ll drive Ascend’s growth and lead our go-to-market efforts. You’ll help shape our sales development strategy as we expand into new products and customer segments, and play a critical role in executing and scaling what comes next. We’re seeking a candidate with a proven history of effective cold calling, a strong drive for constant improvement, and creative approaches to outreach. As an early member of the SDR team, you will help define what good looks like and elevate our SDR function as we scale. Note: this role is in-person at our San Francisco office. Responsibilities
Objective #1:
In your first 30 days, onboard and get up to speed on Ascend, our processes, and our market (+ begin generating pipeline): Develop a deep understanding of customer problems, how Ascend solves them, and how to communicate that value to prospective customers. Learn how the SDR team operates within GTM and the broader business. Engage in prospecting, cold calling, cold emailing, and booking demos with guidance from the team. Objective #2:
In your first 60 days, establish habits and processes to drive predictable results: Work with your manager on a strategic initiative to own, build, and implement across the team (e.g., defining Enterprise outreach strategies, building Salesforce dashboards). Identify and establish a repeatable process to meet weekly, monthly, and quarterly goals; structure workflows for consistency. Experiment with outreach strategies, messaging, cadences, channels, and attend industry events. Objective #3:
In your first 90 days, have in-depth conversations with prospective customers and collaborate with the SDR team: Collaborate with marketing and the broader GTM function to identify new opportunities. Use data and reporting to find areas for improvement and optimization across the SDR function. Share feedback with teammates and mentor new SDRs as they join. You might be a good fit if you are/have
Some Proven Experience:
9+ months of SDR experience in SaaS is preferred (but open to ambitious candidates who are eager to grow). Strong Communication Skills:
Comfortable speaking on the phone, clear in writing, and able to adapt messaging. Learner’s Mindset:
Self-motivated and resourceful, eager to learn new strategies and tools. Creative Thinker:
Interested in experimenting with outreach ideas to do things faster and more effectively. Flexible and Agile:
Excited by a fast-paced environment and able to adapt to changing priorities. The Ultimate Team Player:
Enjoys working with others and values team wins. Nice to haves: Experience with Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Clay Exposure to startup environments and ability to navigate ambiguity Ping pong skills — ask about this in your initial interview Competitive base salary and meaningful equity in a fast-growing company 100% health premiums covered for you and your dependents 401k with employer matching options Unlimited PTO Monthly company-paid commuter benefits Parental and family leave Lunch provided when in office Company outings and off-sites Dog-friendly office Join Ascend and contribute to revolutionizing the insurance industry and global financial modernization. Your leadership can impact the $1T+ insurance industry. We are committed to equal opportunity employment and embrace diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply for this job
*
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