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Transcend TMS, PLLC

TMS Patient Experience Partner – Transcend TMS

Transcend TMS, PLLC, Franklin, Tennessee, us, 37068

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Overview

At

Transcend TMS , we believe mental health care should be both innovative and deeply human. Our boutique practice offers

Transcranial Magnetic Stimulation (TMS) with NeuroStar technology

— a non-invasive, cutting-edge treatment for depression, OCD, anxiety, chronic pain, fibromyalgia, and performance optimization — in a setting designed for comfort, hope, and renewal. We proudly serve adolescents (15+), adults, and geriatric patients, supporting them not only in overcoming illness but also in achieving their highest potential. We are seeking a

TMS Patient Experience Partner

who brings both skill and heart: someone who understands the impact this role has on patients’ lives, who values compassion as much as precision, and who wants to help people transcend limitations and truly transform their well-being.

What You’ll Do

Partner with patients through their TMS journey, offering warmth, encouragement, and trust Administer

NeuroStar TMS treatments

under provider supervision (training & certification provided) Document patient progress and maintain accurate clinical records Perform daily equipment safety checks to ensure the highest standard of care Provide a supportive presence to patients receiving care for depression, OCD, anxiety, chronic pain, fibromyalgia, and performance optimization Collaborate with the care team to ensure a seamless, boutique-level patient experience

Who You Are

You have a heart for mental health and believe in helping people live at their fullest potential Compassionate, approachable, and able to put patients at ease Strong communicator who conveys warmth and empathy Reliable, detail-oriented, and comfortable with technology Healthcare or psychology background helpful but not required — most important are your people skills and compassion

Role Details

Part-time to eventual full-time Pay range: $20–$22/hour Schedule: Flexible morning and evening shifts available Monday–Friday, plus optional Saturdays 8:30 am–12:30 pm Location: Centrally located in Berry Hill, convenient to Nashville neighborhoods Work environment: Calm, spa-like, and designed for healing — where both patients and staff feel restored

What Makes Transcend Different

Supportive culture

→ we believe in mentorship, collaboration, and genuine respect among team members Personal growth

→ we want to see our staff grow in skills, confidence, and career pathways Work-life balance

→ flexible scheduling that supports life outside of work Pleasant, boutique environment

→ a beautiful, spa-like setting designed to nurture both patients and staff Incentives for excellence

→ bonuses tied to patient satisfaction and retention (after 90 days) Limited paid holidays

for part-time employees Paid NeuroStar TMS training & certification provided

At

Transcend TMS , you’ll be part of a team that helps patients move beyond illness and into transformation. We don’t just treat symptoms — we guide people toward optimizing their lives and realizing their fullest potential.

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