Mattel, Inc.and Subsidiaries
American Girl Tysons Corner Bistro Party Planner- Seasonal Position
Mattel, Inc.and Subsidiaries, Mc Lean, Virginia, us, 22107
Overview
Posting Title:
American Girl Tysons Corner Bistro Party Planner- Seasonal Position Requisition Number:
R234604 Company:
American Girl Retail Location:
McLean, Virginia Address:
8090L Tysons Corner Center, Space K9L Zip Code:
22102 Job Category:
Sales CREATIVITY IS OUR SUPERPOWER.
It's our heritage and it's also our future. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team
The Party Planner is part of the American Girl Retail Team Pay:
starts at $17hr - $20hr commensurate with experience The Opportunity
The Opportunity:
American Girl is looking for a dynamic individual for the Seasonal Part-Time Party Planner position to deliver all aspects of a premier party experience in conjunction with our Bistro. This position will be working one-on-one with party guests to create a magical event through superior communication and organization according to AG specifications. If you have experience in customer relations, event planning and execution, or parties, and have the ability to perform multiple tasks simultaneously in a high-pressure, fast-paced environment while maintaining a positive attitude, we want to hear from you. What Your Impact Will Be
Delivers all steps of party execution and maintains positive indicators on Customer Comment Cards. Includes communications with the customer prior to the event; creating and maintaining a pleasant ambiance in the dining room and party rooms; greeting and seating guests in a timely manner; sharing store and event information with guests; taking and delivering beverage and food orders; upselling; serving the party throughout the event; preparing desserts; handling to-go transactions; delivering and processing checks; bussing and resetting tables; daily cleanup; restocking supplies. Meets sales goals and budgetary guidelines. Works with external vendors and places product orders in a timely manner. Ensures customer satisfaction by providing an exceptional party experience and oversees resolution of customer service issues and requests in a gracious manner. Executes events to AG standards, including games, crafts, hair styling and doll skin care. Maintains ongoing party communications with staff, management, and the Retail Sales and Services department. Has knowledge and understanding of local and state health sanitation laws and follows food and workplace safety guidelines. Assigns and completes daily tasks and side work for FOH and BOH areas in a consistent and timely manner. Has thorough knowledge of the InfoGenesis system and ensures transactions are completed according to company policy. Takes initiative to train, teach and assist teammates, including providing assistance to various areas of the restaurant, when needed. What We're Looking For
High school degree or equivalent; undergraduate education preferred. Minimum of 6 months' work experience in customer relations, parties or events. One to two years' experience in a high-volume, fine-casual dining or related restaurant, preferred. Experience working with children, preferred. Current ServeSafe certification, preferred. Good verbal and communication skills required. Must enjoy public speaking, work well with children, and possess a warm and friendly demeanor. Ability to perform diverse physical tasks, including some heavy lifting (approximately 30 - 50 pounds), transporting full trays and bus tubs up to 30 pounds. Constant standing and walking in a loud environment. Ability to work a flexible schedule including nights, weekends and holidays. EEO : Mattel is an Affirmative Action/Equal Opportunity Employer. F/M/Disability/Vet Don't meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be the right candidate for this or other roles. What It's Like to Work Here
American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose through collaboration, innovation, and execution. We collaborate:
Being part of Mattel means being part of one team with shared values and goals. Every person counts and working closely together brings better results. We innovate:
We aim to find new and better ways to create innovative products and experiences. We value new ideas that challenge conventional thinking. We execute:
We strive for excellence and accountability, empowering people to create and deliver results. Who We Are:
American Girl is a premium brand and a subsidiary of Mattel, Inc. (NASDAQ: MAT). We create innovative products and experiences that inspire and develop children through play. Mattel is an Affirmative Action/Equal Opportunity Employer. We encourage all job seekers, including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities. Pursuant to applicable laws, qualified applicants with arrest or conviction records will be considered for employment.
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Posting Title:
American Girl Tysons Corner Bistro Party Planner- Seasonal Position Requisition Number:
R234604 Company:
American Girl Retail Location:
McLean, Virginia Address:
8090L Tysons Corner Center, Space K9L Zip Code:
22102 Job Category:
Sales CREATIVITY IS OUR SUPERPOWER.
It's our heritage and it's also our future. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team
The Party Planner is part of the American Girl Retail Team Pay:
starts at $17hr - $20hr commensurate with experience The Opportunity
The Opportunity:
American Girl is looking for a dynamic individual for the Seasonal Part-Time Party Planner position to deliver all aspects of a premier party experience in conjunction with our Bistro. This position will be working one-on-one with party guests to create a magical event through superior communication and organization according to AG specifications. If you have experience in customer relations, event planning and execution, or parties, and have the ability to perform multiple tasks simultaneously in a high-pressure, fast-paced environment while maintaining a positive attitude, we want to hear from you. What Your Impact Will Be
Delivers all steps of party execution and maintains positive indicators on Customer Comment Cards. Includes communications with the customer prior to the event; creating and maintaining a pleasant ambiance in the dining room and party rooms; greeting and seating guests in a timely manner; sharing store and event information with guests; taking and delivering beverage and food orders; upselling; serving the party throughout the event; preparing desserts; handling to-go transactions; delivering and processing checks; bussing and resetting tables; daily cleanup; restocking supplies. Meets sales goals and budgetary guidelines. Works with external vendors and places product orders in a timely manner. Ensures customer satisfaction by providing an exceptional party experience and oversees resolution of customer service issues and requests in a gracious manner. Executes events to AG standards, including games, crafts, hair styling and doll skin care. Maintains ongoing party communications with staff, management, and the Retail Sales and Services department. Has knowledge and understanding of local and state health sanitation laws and follows food and workplace safety guidelines. Assigns and completes daily tasks and side work for FOH and BOH areas in a consistent and timely manner. Has thorough knowledge of the InfoGenesis system and ensures transactions are completed according to company policy. Takes initiative to train, teach and assist teammates, including providing assistance to various areas of the restaurant, when needed. What We're Looking For
High school degree or equivalent; undergraduate education preferred. Minimum of 6 months' work experience in customer relations, parties or events. One to two years' experience in a high-volume, fine-casual dining or related restaurant, preferred. Experience working with children, preferred. Current ServeSafe certification, preferred. Good verbal and communication skills required. Must enjoy public speaking, work well with children, and possess a warm and friendly demeanor. Ability to perform diverse physical tasks, including some heavy lifting (approximately 30 - 50 pounds), transporting full trays and bus tubs up to 30 pounds. Constant standing and walking in a loud environment. Ability to work a flexible schedule including nights, weekends and holidays. EEO : Mattel is an Affirmative Action/Equal Opportunity Employer. F/M/Disability/Vet Don't meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be the right candidate for this or other roles. What It's Like to Work Here
American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose through collaboration, innovation, and execution. We collaborate:
Being part of Mattel means being part of one team with shared values and goals. Every person counts and working closely together brings better results. We innovate:
We aim to find new and better ways to create innovative products and experiences. We value new ideas that challenge conventional thinking. We execute:
We strive for excellence and accountability, empowering people to create and deliver results. Who We Are:
American Girl is a premium brand and a subsidiary of Mattel, Inc. (NASDAQ: MAT). We create innovative products and experiences that inspire and develop children through play. Mattel is an Affirmative Action/Equal Opportunity Employer. We encourage all job seekers, including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities. Pursuant to applicable laws, qualified applicants with arrest or conviction records will be considered for employment.
#J-18808-Ljbffr