mcrhotels.com
TWA Hotel, 1 Idlewild Drive, Jamaica, New York, United States of America
Job Description
TWA Hotel JFK NYC The
Hotel Manager
will be responsible for achieving hotel profitability through superb operational leadership, revenue generation, cost control, and ensuring outstanding guest and team member satisfaction, while maintaining the integrity of the hotel. The ideal candidate is highly motivated, self-directed, with a strong initiative and desire for achievement Responsibilities
Tour the operating departments daily, ensuring the smooth operation and staffing in all areas, adjusting as needed via department heads Conduct weekly Manager meetings, including weekly training sessions, and review of previous and future sales and operations efforts Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals, and operational performance Attend operational line ups at least once a week Meet all financial review dates and corporate directed programs in a timely fashion Ensure that all department heads maintain budgeted productivity levels and checkbook Finance procedures Oversee and assist in the budget process as required Oversee and assist in the hotels monthly forecast process as required Ensure that training in service standards is taking place in each department Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol Assist in creating a positive team-oriented environment which focuses on the guest, through team member development and motivation Inspect rooms regularly (weekly at a minimum) with the Housekeeping, Engineering, and Food & Beverage Departments Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers Interview all prospective final candidates for any vacant operational managerial positions within the hotel prior to any offer being extended Motivate, coach, counsel and discipline all department head members and ensure that they comply to the standards in their administration of counseling and disciplinary steps Be in the public areas during peak times, greeting guests and helping guests and team members as needed Perform any other duties as requested Qualifications
Minimum 6 years experience director level or higher in hospitality operations Extensive background leading Operational teams Strong leadership and communication skills An aptitude for self-motivation A can-do attitude and a hands-on approach A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel Effective listening skills to understand and clarify concerns from team and guests Excellent problem solving and creative thinking skills Ability to maintain confidentiality of information Our Company
MCR is the
3rd-largest hotel owner-operator
in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. MCR has a
$5.0 billion portfolio
of
148 premium-branded hotels
containing more than 22,000 guestrooms across
37 states and 106 cities . MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. MCR was named one of Fast Companys 10 Most Innovative Travel Companies of 2020. MCR is a three-time recipient of the
Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the
Hilton Legacy Award for Top Performer . For the TWA Hotel at New Yorks JFK Airport, MCR won the
Development of the Year (Full Service) Award
at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/Whats in it for you?
Weekly Pay Paid Time Off Retirement Options Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
#J-18808-Ljbffr
TWA Hotel JFK NYC The
Hotel Manager
will be responsible for achieving hotel profitability through superb operational leadership, revenue generation, cost control, and ensuring outstanding guest and team member satisfaction, while maintaining the integrity of the hotel. The ideal candidate is highly motivated, self-directed, with a strong initiative and desire for achievement Responsibilities
Tour the operating departments daily, ensuring the smooth operation and staffing in all areas, adjusting as needed via department heads Conduct weekly Manager meetings, including weekly training sessions, and review of previous and future sales and operations efforts Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals, and operational performance Attend operational line ups at least once a week Meet all financial review dates and corporate directed programs in a timely fashion Ensure that all department heads maintain budgeted productivity levels and checkbook Finance procedures Oversee and assist in the budget process as required Oversee and assist in the hotels monthly forecast process as required Ensure that training in service standards is taking place in each department Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol Assist in creating a positive team-oriented environment which focuses on the guest, through team member development and motivation Inspect rooms regularly (weekly at a minimum) with the Housekeeping, Engineering, and Food & Beverage Departments Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers Interview all prospective final candidates for any vacant operational managerial positions within the hotel prior to any offer being extended Motivate, coach, counsel and discipline all department head members and ensure that they comply to the standards in their administration of counseling and disciplinary steps Be in the public areas during peak times, greeting guests and helping guests and team members as needed Perform any other duties as requested Qualifications
Minimum 6 years experience director level or higher in hospitality operations Extensive background leading Operational teams Strong leadership and communication skills An aptitude for self-motivation A can-do attitude and a hands-on approach A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel Effective listening skills to understand and clarify concerns from team and guests Excellent problem solving and creative thinking skills Ability to maintain confidentiality of information Our Company
MCR is the
3rd-largest hotel owner-operator
in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. MCR has a
$5.0 billion portfolio
of
148 premium-branded hotels
containing more than 22,000 guestrooms across
37 states and 106 cities . MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. MCR was named one of Fast Companys 10 Most Innovative Travel Companies of 2020. MCR is a three-time recipient of the
Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the
Hilton Legacy Award for Top Performer . For the TWA Hotel at New Yorks JFK Airport, MCR won the
Development of the Year (Full Service) Award
at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/Whats in it for you?
Weekly Pay Paid Time Off Retirement Options Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
#J-18808-Ljbffr