Victory Programs
Overview
Milieu Engagement Advocate at Victory Programs. The Milieu Engagement Advocate is responsible for the coordination of educational and peer support programming for Boston Living Center members as well as the delivery of services that support ongoing engagement and retention in services. The Milieu Engagement Advocate reports to the Milieu Engagement Manager for support and supervision. Location: The Boston Living Center is a non-residential community center/resource program in Boston's Back Bay for individuals living with chronic health conditions (e.g., HIV/AIDS), substance use disorder, those experiencing homelessness, food insecurity and/or those at risk of experiencing street-based trauma. Responsibilities
Act in accordance with Victory Programs, Inc.’s Standards of Excellence & Philosophy of Care, maintaining professional ethics, boundaries, client confidentiality and working from a strength-based approach. Support clients in housing navigation and resources to barrier remediation. Assist members in connecting to services through individual and group level support and referrals. Facilitate verbal and written harm reduction counseling related to safer injection practices, wound care, overdose prevention, sexual health, vein and abscess care, and prevention of infectious disease transmission to clients. Provide syringe services, naloxone, and harm reduction supplies for individuals at risk for overdose or infectious disease transmission. Recruit, plan and facilitate groups and workshops on issues relevant to HIV/AIDS health, social support and other issues relevant to the community. Actively follow up with members that have engaged in updates and peer support through milieu support and follow-up phone calls and wellness checks. Coordinate and complete outreach and recruitment activities for the identified populations of focus. Participate in the intake process and orientation of new members. Engage in relationship building, Nonviolent Crisis Intervention, Motivational Interviewing and conflict de-escalation as needed in the milieu space. Comply with agency protocols for data collection and record management, including sign-in sheets, reminder calls for appointments, individual progress notes, milieu support notes, group notes and individual action plans in the electronic health record within 24 hours of service. Remain in good standing with agency and funder required training. Attend weekly supervision, monthly staff meetings, and periodic professional development training and workshops as requested by the supervisor. Participate and support the agency in program events, advocacy events and other functions. Qualifications
High school diploma or equivalent. Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs. Competency working with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Excellent verbal communication skills including an ability to have open and affirming conversations about sex and substance use risk. Ability to work in an environment that involves potentially hazardous materials (blood-borne pathogens, discarded syringes, etc.) and situations that require safety precautions and/or the use of protective equipment. Prior experience in a milieu or drop-in environment serving homeless and/or people who use drugs required. Proficient computer skills. Must be CPR certified (may be obtained upon hire). Completed TB screening (may be obtained upon hire). Three work-related professional references; at least 2 from a manager or supervisor. Preferred Qualifications
Two years of experience working in harm reduction, community health, or human services. Conversational Spanish. Previous experience in nonviolent crisis intervention, de-escalation, and milieu management. Experience (including lived) of SUD, Re-entry and/or Behavioral Health. Position type & compensation
Position Type: Full Time (40 hours) Monday - Friday 8:30am - 4:30pm, on-site, Non-exempt Rate: $22.28/hr About Victory Programs & Benefits
Victory Programs values a diverse workforce and strives to create welcoming, inclusive, and accessible environments for employees and the individuals accessing services. We are committed to sustaining healthy and functioning communities that respect and celebrate diverse experiences, identities, cultures, and ideas. For 50 years, Victory Programs has assisted individuals and families in crisis. We support shelter, sustenance, recovery, care, and compassionate professional support. Our team of over 350 staff work across more than 25 programs to help people develop and implement creative and safe solutions to challenges they face. Health insurance with 75% employer contribution; dental insurance with 25% employer contribution 100% employer-paid disability and life insurance 401K with employer match Generous paid time-off: up to 4 personal days, 160 hours sick leave, 10 holidays, and 3.5 weeks of vacation; increases with tenure
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Milieu Engagement Advocate at Victory Programs. The Milieu Engagement Advocate is responsible for the coordination of educational and peer support programming for Boston Living Center members as well as the delivery of services that support ongoing engagement and retention in services. The Milieu Engagement Advocate reports to the Milieu Engagement Manager for support and supervision. Location: The Boston Living Center is a non-residential community center/resource program in Boston's Back Bay for individuals living with chronic health conditions (e.g., HIV/AIDS), substance use disorder, those experiencing homelessness, food insecurity and/or those at risk of experiencing street-based trauma. Responsibilities
Act in accordance with Victory Programs, Inc.’s Standards of Excellence & Philosophy of Care, maintaining professional ethics, boundaries, client confidentiality and working from a strength-based approach. Support clients in housing navigation and resources to barrier remediation. Assist members in connecting to services through individual and group level support and referrals. Facilitate verbal and written harm reduction counseling related to safer injection practices, wound care, overdose prevention, sexual health, vein and abscess care, and prevention of infectious disease transmission to clients. Provide syringe services, naloxone, and harm reduction supplies for individuals at risk for overdose or infectious disease transmission. Recruit, plan and facilitate groups and workshops on issues relevant to HIV/AIDS health, social support and other issues relevant to the community. Actively follow up with members that have engaged in updates and peer support through milieu support and follow-up phone calls and wellness checks. Coordinate and complete outreach and recruitment activities for the identified populations of focus. Participate in the intake process and orientation of new members. Engage in relationship building, Nonviolent Crisis Intervention, Motivational Interviewing and conflict de-escalation as needed in the milieu space. Comply with agency protocols for data collection and record management, including sign-in sheets, reminder calls for appointments, individual progress notes, milieu support notes, group notes and individual action plans in the electronic health record within 24 hours of service. Remain in good standing with agency and funder required training. Attend weekly supervision, monthly staff meetings, and periodic professional development training and workshops as requested by the supervisor. Participate and support the agency in program events, advocacy events and other functions. Qualifications
High school diploma or equivalent. Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs. Competency working with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Excellent verbal communication skills including an ability to have open and affirming conversations about sex and substance use risk. Ability to work in an environment that involves potentially hazardous materials (blood-borne pathogens, discarded syringes, etc.) and situations that require safety precautions and/or the use of protective equipment. Prior experience in a milieu or drop-in environment serving homeless and/or people who use drugs required. Proficient computer skills. Must be CPR certified (may be obtained upon hire). Completed TB screening (may be obtained upon hire). Three work-related professional references; at least 2 from a manager or supervisor. Preferred Qualifications
Two years of experience working in harm reduction, community health, or human services. Conversational Spanish. Previous experience in nonviolent crisis intervention, de-escalation, and milieu management. Experience (including lived) of SUD, Re-entry and/or Behavioral Health. Position type & compensation
Position Type: Full Time (40 hours) Monday - Friday 8:30am - 4:30pm, on-site, Non-exempt Rate: $22.28/hr About Victory Programs & Benefits
Victory Programs values a diverse workforce and strives to create welcoming, inclusive, and accessible environments for employees and the individuals accessing services. We are committed to sustaining healthy and functioning communities that respect and celebrate diverse experiences, identities, cultures, and ideas. For 50 years, Victory Programs has assisted individuals and families in crisis. We support shelter, sustenance, recovery, care, and compassionate professional support. Our team of over 350 staff work across more than 25 programs to help people develop and implement creative and safe solutions to challenges they face. Health insurance with 75% employer contribution; dental insurance with 25% employer contribution 100% employer-paid disability and life insurance 401K with employer match Generous paid time-off: up to 4 personal days, 160 hours sick leave, 10 holidays, and 3.5 weeks of vacation; increases with tenure
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