Portola Hotel & Spa at Monterey Bay
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Engineer II
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Portola Hotel & Spa at Monterey Bay JOB DESCRIPTION: The Engineer II will be responsible for maintaining guest rooms, restaurant, pool, administrative offices and all other public areas of the property. Team member will be able to provide all functions of Engineer 1 as well as advanced problem solving and trouble shooting. Responsibilities
Perform preventive maintenance and necessary repairs on all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e., weekends and evenings). Respond to and handle guest requests in a courteous, efficient, safe manner. Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Assist with major projects as assigned. Required to write notes to other staff members and make logbook entries. Support safe work habits and a safe working environment at all times, familiar with SDS regulations. Other duties as needed by supervisor. Key Control: Adherence to hotel key control policies and procedures established by company. Ideal Candidate Will
Display a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality. Have strong inter-personal skills and enjoy working in a team environment and building great relationships with coworkers. Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Must be effective at authentic listening skills to understand and clarify concerns raised by employees and guests alike. Must be able to maintain confidentiality of information. Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance. Have the ability to perform various physical tasks during the work shift; strong and quick problem-solving ability. Have strong communication skills, written and verbal. Possess excellent technical, conceptual, and financial skills. Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs. Education / Certification / License Requirements
High School Diploma or equivalent – Required Valid California Driver License - Required Professional Certifications – Preferred
Required Knowledge, Skills, & Abilities
Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. Detail oriented and comfortable working in a fast-paced environment Excellent time management and organizational skills Strong written and verbal communication skills Ability to carry out instructions furnished in written, oral or diagram form. Efficient using a voltmeter and measuring tape. Ability to deal with problems involving several concrete variables in standardized and non-standardized situations. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Must have a desire for learning and personal growth. Must be able to work independently. Experience
2 years’ experience in the hotel maintenance field. Seniority level
Entry level Employment type
Full-time Job function
Engineering and Information Technology Industries: Hospitality
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Engineer II
role at
Portola Hotel & Spa at Monterey Bay JOB DESCRIPTION: The Engineer II will be responsible for maintaining guest rooms, restaurant, pool, administrative offices and all other public areas of the property. Team member will be able to provide all functions of Engineer 1 as well as advanced problem solving and trouble shooting. Responsibilities
Perform preventive maintenance and necessary repairs on all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e., weekends and evenings). Respond to and handle guest requests in a courteous, efficient, safe manner. Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Assist with major projects as assigned. Required to write notes to other staff members and make logbook entries. Support safe work habits and a safe working environment at all times, familiar with SDS regulations. Other duties as needed by supervisor. Key Control: Adherence to hotel key control policies and procedures established by company. Ideal Candidate Will
Display a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality. Have strong inter-personal skills and enjoy working in a team environment and building great relationships with coworkers. Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Must be effective at authentic listening skills to understand and clarify concerns raised by employees and guests alike. Must be able to maintain confidentiality of information. Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance. Have the ability to perform various physical tasks during the work shift; strong and quick problem-solving ability. Have strong communication skills, written and verbal. Possess excellent technical, conceptual, and financial skills. Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs. Education / Certification / License Requirements
High School Diploma or equivalent – Required Valid California Driver License - Required Professional Certifications – Preferred
Required Knowledge, Skills, & Abilities
Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. Detail oriented and comfortable working in a fast-paced environment Excellent time management and organizational skills Strong written and verbal communication skills Ability to carry out instructions furnished in written, oral or diagram form. Efficient using a voltmeter and measuring tape. Ability to deal with problems involving several concrete variables in standardized and non-standardized situations. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Must have a desire for learning and personal growth. Must be able to work independently. Experience
2 years’ experience in the hotel maintenance field. Seniority level
Entry level Employment type
Full-time Job function
Engineering and Information Technology Industries: Hospitality
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