HappyRobot
Overview
Technical Writer role at HappyRobot. You will work at an AI startup focused on building and deploying AI workers that automate communication for logistics and supply‑chain customers. What You’ll Do
Develop Product Documentation — Create clear, user‑friendly technical documentation that enables customers to self‑serve and maximize their use of the product. Prioritize Documentation Tasks — Manage and complete documentation projects based on priority and customer needs. Collaborate with Teams — Work closely with engineering, product, and customer success teams to ensure accuracy and relevance of content. Cover Diverse Topics — Write about both fundamental SaaS concepts (like APIs) and advanced AI topics (such as prompting and calling tools). Design and Structure Content — Use basic design principles to organize and format documentation for clarity and ease of use. Iterate Quickly — Deliver high‑quality documentation with substantial autonomy, adapting quickly to evolving product features and customer feedback. Must Have
Strong technical knowledge of software development and AI concepts. Excellent copywriting skills tailored to technical audiences. Basic design skills to structure and format documentation clearly. Ability to manage multiple documentation projects under tight deadlines. Clear communication skills, capable of explaining complex technical concepts simply. Outcome‑driven mindset with the ability to work independently and efficiently. Why join us?
Opportunity to work at a high‑growth AI startup, backed by top investors. Fast Growth — Backed by a16z and YC, on track for double‑digit ARR. Ownership & Autonomy — Take full ownership of projects and ship fast. Top‑Tier Compensation — Competitive salary + equity in a high‑growth startup. Work With the Best — Join a world‑class team of engineers and builders. Our Operating Principles
Extreme Ownership
— We take full responsibility for our work, outcomes, and team success. We own issues and fix them, even when it’s not “your job.” Craftsmanship
— We strive for excellence, pay attention to detail, and take pride in the quality of our work. We are “majos”
— Be friendly, genuine, kind, and approachable; give feedback with kindness and celebrate wins together. Urgency with Focus
— Create the highest impact quickly with disciplined prioritization and alignment. Talent Density and Meritocracy
— Hire and reward by merit; ownership is earned, not given. First‑Principles Thinking
— Tackle problems from fundamentals, challenge assumptions, and move fast with solid reasoning. The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller. By sending us your CV, you consent to the processing of your personal data for evaluating and selecting you as a candidate. Data will be treated confidentially and used only for recruitment. Personal data may be retained for up to three months of inactivity in compliance with GDPR. You may exercise rights related to your data by contacting security@happyrobot.ai. For more information, visit https://www.happyrobot.ai/privacy-policy. Employment and role details
Seniority level
— Entry level Employment type
— Full-time Job function
— Marketing, Public Relations, and Writing/Editing Industries
— Software Development
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Technical Writer role at HappyRobot. You will work at an AI startup focused on building and deploying AI workers that automate communication for logistics and supply‑chain customers. What You’ll Do
Develop Product Documentation — Create clear, user‑friendly technical documentation that enables customers to self‑serve and maximize their use of the product. Prioritize Documentation Tasks — Manage and complete documentation projects based on priority and customer needs. Collaborate with Teams — Work closely with engineering, product, and customer success teams to ensure accuracy and relevance of content. Cover Diverse Topics — Write about both fundamental SaaS concepts (like APIs) and advanced AI topics (such as prompting and calling tools). Design and Structure Content — Use basic design principles to organize and format documentation for clarity and ease of use. Iterate Quickly — Deliver high‑quality documentation with substantial autonomy, adapting quickly to evolving product features and customer feedback. Must Have
Strong technical knowledge of software development and AI concepts. Excellent copywriting skills tailored to technical audiences. Basic design skills to structure and format documentation clearly. Ability to manage multiple documentation projects under tight deadlines. Clear communication skills, capable of explaining complex technical concepts simply. Outcome‑driven mindset with the ability to work independently and efficiently. Why join us?
Opportunity to work at a high‑growth AI startup, backed by top investors. Fast Growth — Backed by a16z and YC, on track for double‑digit ARR. Ownership & Autonomy — Take full ownership of projects and ship fast. Top‑Tier Compensation — Competitive salary + equity in a high‑growth startup. Work With the Best — Join a world‑class team of engineers and builders. Our Operating Principles
Extreme Ownership
— We take full responsibility for our work, outcomes, and team success. We own issues and fix them, even when it’s not “your job.” Craftsmanship
— We strive for excellence, pay attention to detail, and take pride in the quality of our work. We are “majos”
— Be friendly, genuine, kind, and approachable; give feedback with kindness and celebrate wins together. Urgency with Focus
— Create the highest impact quickly with disciplined prioritization and alignment. Talent Density and Meritocracy
— Hire and reward by merit; ownership is earned, not given. First‑Principles Thinking
— Tackle problems from fundamentals, challenge assumptions, and move fast with solid reasoning. The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller. By sending us your CV, you consent to the processing of your personal data for evaluating and selecting you as a candidate. Data will be treated confidentially and used only for recruitment. Personal data may be retained for up to three months of inactivity in compliance with GDPR. You may exercise rights related to your data by contacting security@happyrobot.ai. For more information, visit https://www.happyrobot.ai/privacy-policy. Employment and role details
Seniority level
— Entry level Employment type
— Full-time Job function
— Marketing, Public Relations, and Writing/Editing Industries
— Software Development
#J-18808-Ljbffr