Dimension Hospitality
COMPLEX EXECUTIVE MEETING MANAGER
Dimension Hospitality, Nashville, Tennessee, United States, 37247
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COMPLEX EXECUTIVE MEETING MANAGER
role at
Dimension Hospitality 3 days ago Be among the first 25 applicants Join to apply for the
COMPLEX EXECUTIVE MEETING MANAGER
role at
Dimension Hospitality We are seeking a highly motivated and experienced Dual Executive Meeting Manager for Hilton Garden Inn Nashville Vanderbilt and Home2 Suites by Hilton Nashville Vanderbilt (managed by Dimension Hospitality).
Job Purpose:
The Executive Meeting Manager (EMM) will solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed individual revenue goals. The EMM will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions. The EMM will serve and assist in coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.
Job Responsibilities
Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable Rooms & Catering business in accordance with selective selling guidelines. Ability to conduct successful site tours and pre-con meetings when required. Prepare and send requested collateral materials to designated clients or guests. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps & brochures. Prepare and send requested proposals and contracts to designated potential clients. With each customer, coordinate all details pertaining to "Rooming Lists" to include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc. Continuously educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc. Coordinate all details to appear on each "Banquet Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division. Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered In a timely, accurate and consistent manner, document and report all sales activities as required. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently. Perform other services and duties as requested by the Director of Sales. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. Other duties as assigned.
Job Skills
Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Exercise excellent communication, presentation, organization, time management and listening skills. Use analytical skills for measuring business potential and value to the hotel.
Physical Requirements
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Working Conditions
Continually works in normal office conditions and in close proximity to others.
Education:
Bachelors Degree or University in Hospitality, Business, Marketing, or related field
Experience:
Minimum 1 -2 years experience in Convention Services, Banquet, Hotel Sales, Marketing, or equivalent education and experience.
Licenses/Certifications:
N/A
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Hospitality Referrals increase your chances of interviewing at Dimension Hospitality by 2x Get notified about new Executive Meeting Manager jobs in
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COMPLEX EXECUTIVE MEETING MANAGER
role at
Dimension Hospitality 3 days ago Be among the first 25 applicants Join to apply for the
COMPLEX EXECUTIVE MEETING MANAGER
role at
Dimension Hospitality We are seeking a highly motivated and experienced Dual Executive Meeting Manager for Hilton Garden Inn Nashville Vanderbilt and Home2 Suites by Hilton Nashville Vanderbilt (managed by Dimension Hospitality).
Job Purpose:
The Executive Meeting Manager (EMM) will solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed individual revenue goals. The EMM will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions. The EMM will serve and assist in coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.
Job Responsibilities
Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable Rooms & Catering business in accordance with selective selling guidelines. Ability to conduct successful site tours and pre-con meetings when required. Prepare and send requested collateral materials to designated clients or guests. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps & brochures. Prepare and send requested proposals and contracts to designated potential clients. With each customer, coordinate all details pertaining to "Rooming Lists" to include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc. Continuously educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc. Coordinate all details to appear on each "Banquet Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division. Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered In a timely, accurate and consistent manner, document and report all sales activities as required. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently. Perform other services and duties as requested by the Director of Sales. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. Other duties as assigned.
Job Skills
Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Exercise excellent communication, presentation, organization, time management and listening skills. Use analytical skills for measuring business potential and value to the hotel.
Physical Requirements
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Working Conditions
Continually works in normal office conditions and in close proximity to others.
Education:
Bachelors Degree or University in Hospitality, Business, Marketing, or related field
Experience:
Minimum 1 -2 years experience in Convention Services, Banquet, Hotel Sales, Marketing, or equivalent education and experience.
Licenses/Certifications:
N/A
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Hospitality Referrals increase your chances of interviewing at Dimension Hospitality by 2x Get notified about new Executive Meeting Manager jobs in
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