Dover Saddlery
Job Summary
Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized. Responsibilities
Greet customers and provide an exceptional customer service experience Answer questions, suggest promotional items, and provide product information Process payments by totaling purchases; handling checks, cash, and store or other credit cards Process customer refunds courteously and professionally Assist with store upkeep and merchandise shipments Perform other duties as assigned Requirements
Must have English equestrian experience Basic understanding of sales principles and customer service practices Solid communication and interpersonal skills Ability to read, write, and effectively communicate with customers, peers, and management Telephone etiquette Ability to multi-task while being attentive to customers Ability to work as part of a team and take initiative independently This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service Available to work a variety of hours, including mornings, evenings, weekends, and holidays High school diploma or equivalent, or in pursuit of a diploma Team player and problem solver
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Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized. Responsibilities
Greet customers and provide an exceptional customer service experience Answer questions, suggest promotional items, and provide product information Process payments by totaling purchases; handling checks, cash, and store or other credit cards Process customer refunds courteously and professionally Assist with store upkeep and merchandise shipments Perform other duties as assigned Requirements
Must have English equestrian experience Basic understanding of sales principles and customer service practices Solid communication and interpersonal skills Ability to read, write, and effectively communicate with customers, peers, and management Telephone etiquette Ability to multi-task while being attentive to customers Ability to work as part of a team and take initiative independently This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service Available to work a variety of hours, including mornings, evenings, weekends, and holidays High school diploma or equivalent, or in pursuit of a diploma Team player and problem solver
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