Platinum Dermatology Partners
Front Desk Coordinator (46529)
Platinum Dermatology Partners, Dallas, Texas, United States, 75215
Overview
Join to apply for the
Front Desk Coordinator (46529)
role at
Platinum Dermatology Partners . Platinum Dermatology Partners is a network of dermatology clinics focused on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that enables doctors to focus on providing exceptional care while we handle the operational side of the business. Our core values are collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. Responsibilities Responsible for front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepare necessary patient paperwork before the appointment. Review EMA for information that needs to be updated. Update patients' information and accurately enter it in EMA. Identify payer sources, verify insurance eligibility, and verify prior authorizations. Record and collect patient co-pays and/or balances at check-in/out. Other duties as assigned.
Education
High School Diploma or GED equivalent is required.
Qualifications
Minimum 1-2 years experience in a medical office/clinic. Prior dermatology or cosmetic experience is preferred. Knowledgeable of medical dermatology terms (CPT, ICD-10). Quality written and verbal communication skills. Strong mathematical skills. Professional appearance and mannerisms. Ability to work efficiently in a fast-paced environment. Ability to demonstrate compassion and care when dealing with others, patients, and co-workers. Ability to prioritize tasks, understand provider instructions, and know when to seek information or advice. Experience using EMR systems is a plus.
Benefits
Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time Off Company-Paid Holidays
Equipment Operated
Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements
Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity
Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of gender, race, color, religion, country of origin, mental or physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note : Any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please. Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Medical Practices
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Join to apply for the
Front Desk Coordinator (46529)
role at
Platinum Dermatology Partners . Platinum Dermatology Partners is a network of dermatology clinics focused on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that enables doctors to focus on providing exceptional care while we handle the operational side of the business. Our core values are collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. Responsibilities Responsible for front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepare necessary patient paperwork before the appointment. Review EMA for information that needs to be updated. Update patients' information and accurately enter it in EMA. Identify payer sources, verify insurance eligibility, and verify prior authorizations. Record and collect patient co-pays and/or balances at check-in/out. Other duties as assigned.
Education
High School Diploma or GED equivalent is required.
Qualifications
Minimum 1-2 years experience in a medical office/clinic. Prior dermatology or cosmetic experience is preferred. Knowledgeable of medical dermatology terms (CPT, ICD-10). Quality written and verbal communication skills. Strong mathematical skills. Professional appearance and mannerisms. Ability to work efficiently in a fast-paced environment. Ability to demonstrate compassion and care when dealing with others, patients, and co-workers. Ability to prioritize tasks, understand provider instructions, and know when to seek information or advice. Experience using EMR systems is a plus.
Benefits
Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time Off Company-Paid Holidays
Equipment Operated
Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements
Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity
Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of gender, race, color, religion, country of origin, mental or physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note : Any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please. Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Medical Practices
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