Hearst Connecticut Media Group
Marketing Operations Specialist
Hearst Connecticut Media Group, Norwalk, Connecticut, us, 06860
Join to apply for the
Marketing Operations Specialist
role at
Hearst Connecticut Media Group Join to apply for the
Marketing Operations Specialist
role at
Hearst Connecticut Media Group Marketing Operations Specialist
We are looking for a Job Description
Marketing Operations Specialist
We are looking for a
Marketing Operations Specialist to join our team at Hearst Connecticut Media Group, with our Norwalk, CT office. You will work in a collaborative, fast-paced and fluid environment. Your role will include communicating with our advertising customers and internal departments, to fulfill customer creative needs and launch campaigns.
What you will do:
Support the Sales Reps, Customer Success teams, and Clients to ensure delivery of high-quality creatives and on-time launch of marketing campaigns. Effectively communicate our internal teams, partners & clients, in developing on-target messaging for advertisements (including video, digital & print display, email & audio). Serve as a customer facing representative of HCMG Advertising Department, to gather creative assets & communicate ad proofs to customers, and suggest best-practice recommendations to improve campaign engagement. Expedite the design and approval process to meet ad creative deadlines. Serve as the creative communications and design resource for customers, by educating clients and agencies on critical elements that drive impactful creative. Deliver a customer-focused experience to our advertisers, enhancing and strengthening the value of their partnerships with our organization. Fulfill additional Ad Creative and Ad Operation related duties, as assigned by management.
Minimum qualifications:
3+ years experience in the digital media industry, with a focus on advertising campaign processing, management, and/or fulfillment. Demonstrable record of success with client facing role, to include customer service and/or account management. Proficient with basic Excel
Preferred qualifications:
Customer service and process driven, with an interest in creative direction. Strong verbal and written communication skills with a solution-orientated mindset, to work through workflow challenges & solutions. General understanding of digital and print advertising and of how creative elements impact campaign performance Experience maintaining relationships with customers, to include local, regional, franchise or national business representatives, advertising agencies and marketing managers. Experience working effectively and positively with internal departments (i.e.: Sales, Customer Experience, Production & Finance Teams). Ability to manage a high volume of customers while maintaining effective communication & diligence. Ability to work in a fast-paced, deadline environment, and adaptable to changes. A passion for digital and print media/marketing as a user and general knowledge of our ad products.
About Us
Hearst Connecticut Media Group is the leading news organization in the state, serving readers across all platforms through its news portfolio including CT Insider, the Connecticut Post, New Haven Register, Danburys News-Times, Greenwich Time, Stamford Advocate, The Register Citizen, The Middletown Press, The Norwalk Hour, Connecticut Magazine and more. With the largest news gathering team in the state, Hearst Connecticut has a serious journalistic commitment to provide local, watchdog and investigative reporting that informs, educates and entertains the communities they serve. In addition to its journalism, the organization provides innovative, unique advertising and marketing solutions for local and regional businesses to grow and succeed.
Recognizing the diverse needs of our candidates, if you are interested in applying for employment and need assistance or an accommodation to use our website or regarding the application process, please contact us by email at hnpemployment@ .
Please do not use this email address to inquire about the status of applications.
We will only respond to inquiries concerning requests for a reasonable accommodation through this email address.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Marketing and Sales Industries
Advertising Services Referrals increase your chances of interviewing at Hearst Connecticut Media Group by 2x Get notified about new Marketing Operations Specialist jobs in
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Marketing Operations Specialist
role at
Hearst Connecticut Media Group Join to apply for the
Marketing Operations Specialist
role at
Hearst Connecticut Media Group Marketing Operations Specialist
We are looking for a Job Description
Marketing Operations Specialist
We are looking for a
Marketing Operations Specialist to join our team at Hearst Connecticut Media Group, with our Norwalk, CT office. You will work in a collaborative, fast-paced and fluid environment. Your role will include communicating with our advertising customers and internal departments, to fulfill customer creative needs and launch campaigns.
What you will do:
Support the Sales Reps, Customer Success teams, and Clients to ensure delivery of high-quality creatives and on-time launch of marketing campaigns. Effectively communicate our internal teams, partners & clients, in developing on-target messaging for advertisements (including video, digital & print display, email & audio). Serve as a customer facing representative of HCMG Advertising Department, to gather creative assets & communicate ad proofs to customers, and suggest best-practice recommendations to improve campaign engagement. Expedite the design and approval process to meet ad creative deadlines. Serve as the creative communications and design resource for customers, by educating clients and agencies on critical elements that drive impactful creative. Deliver a customer-focused experience to our advertisers, enhancing and strengthening the value of their partnerships with our organization. Fulfill additional Ad Creative and Ad Operation related duties, as assigned by management.
Minimum qualifications:
3+ years experience in the digital media industry, with a focus on advertising campaign processing, management, and/or fulfillment. Demonstrable record of success with client facing role, to include customer service and/or account management. Proficient with basic Excel
Preferred qualifications:
Customer service and process driven, with an interest in creative direction. Strong verbal and written communication skills with a solution-orientated mindset, to work through workflow challenges & solutions. General understanding of digital and print advertising and of how creative elements impact campaign performance Experience maintaining relationships with customers, to include local, regional, franchise or national business representatives, advertising agencies and marketing managers. Experience working effectively and positively with internal departments (i.e.: Sales, Customer Experience, Production & Finance Teams). Ability to manage a high volume of customers while maintaining effective communication & diligence. Ability to work in a fast-paced, deadline environment, and adaptable to changes. A passion for digital and print media/marketing as a user and general knowledge of our ad products.
About Us
Hearst Connecticut Media Group is the leading news organization in the state, serving readers across all platforms through its news portfolio including CT Insider, the Connecticut Post, New Haven Register, Danburys News-Times, Greenwich Time, Stamford Advocate, The Register Citizen, The Middletown Press, The Norwalk Hour, Connecticut Magazine and more. With the largest news gathering team in the state, Hearst Connecticut has a serious journalistic commitment to provide local, watchdog and investigative reporting that informs, educates and entertains the communities they serve. In addition to its journalism, the organization provides innovative, unique advertising and marketing solutions for local and regional businesses to grow and succeed.
Recognizing the diverse needs of our candidates, if you are interested in applying for employment and need assistance or an accommodation to use our website or regarding the application process, please contact us by email at hnpemployment@ .
Please do not use this email address to inquire about the status of applications.
We will only respond to inquiries concerning requests for a reasonable accommodation through this email address.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Marketing and Sales Industries
Advertising Services Referrals increase your chances of interviewing at Hearst Connecticut Media Group by 2x Get notified about new Marketing Operations Specialist jobs in
Norwalk, CT . Norwalk, CT $57,864.47-$77,152.63 1 week ago Tarrytown, NY $65,000.00-$75,000.00 6 days ago Digital VEA Marketing, Operations & Development Manager
Purchase, NY $110,000.00-$190,000.00 1 week ago White Plains, NY $16.50-$40.00 3 weeks ago Purchase, NY $45,000.00-$55,000.00 4 months ago Norwalk, CT $80,000.00-$100,000.00 4 days ago Senior Salesforce CRM Manager CRM Strategy, Data Governance, Data Integrity & Marketing Automation
New Rochelle, NY $160,000.00-$200,000.00 1 month ago Woodbury, NY $66,002.00-$84,152.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr