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SpringHill Suites Eau Claire

Hotel Front Desk Night Auditor

SpringHill Suites Eau Claire, Eau Claire, Wisconsin, United States, 54701

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Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

•Process additional administrative, bookkeeping. and accounting procedures as required •Provide exceptional service to all hotel guests during their stay •Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management •Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed •Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications

•Great communications. and excellent customer service skills are required •Diploma or equivalent from high school is required; some college is desired •Flexible overnight hours are required •Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required •Proficiency with computers is required; experience with reservation and accounting software is desired