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GP Mobile

T Mobile Authorized Retailer Store Manager

GP Mobile, Pharr, Texas, United States, 78577

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T Mobile Authorized Retailer Store Manager

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T Mobile Authorized Retailer Store Manager

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GP Mobile . Chase at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US! Overview

As a Retail Store Manager, you’re ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world. Responsibilities

Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store. Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time. Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations. Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions. Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives. Always maintain a neat, clean, organized store environment. Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology. Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success. Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team. Support team initiatives and create an inclusive environment. Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition. Ensure store employees meet and/or exceed defined, monthly success measurements. Meet or exceed sales goals for the store. Experience

2 years wireless retail experience, high volume preferred Bachelor’s degree, preferred Knowledge, Skills and Abilities

Communication (Required) Microsoft Office (Required) Store Management (Required) Store Operations (Required) Customer Service (Required) Requirements

2-4 years Management experience in retail sales (Required) 2-4 years Sales & sales management experience (Required) At least 18 years of age Legally authorized to work in the United States High School Diploma or GED What’s in it for you

Competitive base pay, plus commission Benefits for part-time and full-time associates Medical, dental and vision benefits 401K Plan Generous paid time-off programs Phone service discounts Serious growth potential for your career #NeverStopGrowing Luna Wireless doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. Don’t meet every single requirement? We encourage you to apply anyway. We are dedicated to building a diverse, inclusive, and authentic workplace, so if your past experience doesn’t align perfectly with every qualification, you may still be the right candidate for this or other roles. At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. Seniority level

Entry level Employment type

Part-time Job function

Sales and Business Development Industries

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