Four Seasons Hotels and Resorts
Room Service Server (Extra/On-call)
Four Seasons Hotels and Resorts, San Francisco, California, United States, 94199
Overview
Room Service Server (Union Extra/On-call) at Four Seasons Hotels and Resorts. This union, non-management, part-time position is located in San Francisco. The Role - Overview
This critical role is responsible for serving guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. Essential Functions Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guests original order; transport items to the guestroom in a timely manner to ensure proper food quality. Greet guests, describe items with vivid descriptions of origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to requests for tray removal within established time standards. Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations. Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. Close guest checks accurately, securing room numbers and signatures; settle voided checks or complimentary meals as required.
Qualifications & Experience
Minimum of one year serving experience in an upscale environment. Extensive food and wine knowledge. Ability to establish rapport with guests and colleagues alike. High school education or equivalent experience is preferred. Reading, writing, and oral proficiency in English. Flexible schedule; shifts may include mornings, nights, weekends, and holidays.
Benefits
Hourly Rate: $17.26 Complimentary Employee Meals Laundered Employee Uniforms
To apply: click the APPLY button, attach your resume and cover letter in Word and/or PDF format. For more information about Four Seasons Hotel San Francisco, visit http://www.fourseasons.com/sanfrancisco. If you require reasonable accommodation to use or access our online system, contact the People and Culture Department at 415-633-3465. EEO and Equal Opportunity
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC information poster, visit the EEOC poster page: http://www.eeoc.gov/employers/poster_screen_reader_optimized.pdf Location
San Francisco, CA Employment type Part-time
Job function
Customer Service
Industries
Travel Arrangements and Hospitality
#J-18808-Ljbffr
Room Service Server (Union Extra/On-call) at Four Seasons Hotels and Resorts. This union, non-management, part-time position is located in San Francisco. The Role - Overview
This critical role is responsible for serving guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. Essential Functions Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guests original order; transport items to the guestroom in a timely manner to ensure proper food quality. Greet guests, describe items with vivid descriptions of origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to requests for tray removal within established time standards. Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations. Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. Close guest checks accurately, securing room numbers and signatures; settle voided checks or complimentary meals as required.
Qualifications & Experience
Minimum of one year serving experience in an upscale environment. Extensive food and wine knowledge. Ability to establish rapport with guests and colleagues alike. High school education or equivalent experience is preferred. Reading, writing, and oral proficiency in English. Flexible schedule; shifts may include mornings, nights, weekends, and holidays.
Benefits
Hourly Rate: $17.26 Complimentary Employee Meals Laundered Employee Uniforms
To apply: click the APPLY button, attach your resume and cover letter in Word and/or PDF format. For more information about Four Seasons Hotel San Francisco, visit http://www.fourseasons.com/sanfrancisco. If you require reasonable accommodation to use or access our online system, contact the People and Culture Department at 415-633-3465. EEO and Equal Opportunity
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC information poster, visit the EEOC poster page: http://www.eeoc.gov/employers/poster_screen_reader_optimized.pdf Location
San Francisco, CA Employment type Part-time
Job function
Customer Service
Industries
Travel Arrangements and Hospitality
#J-18808-Ljbffr