Novul Solutions
Job Description
We are seeking a
Configuration Manager
to join a team of engineers dedicated to maintaining the integrity of the
Configuration Management Database (CMDB) . The role focuses on implementing
industry best practices
while enhancing
automated network reconciliation and discovery . The ideal candidate is a
flexible team player
who can prioritize and support multiple tasks in a dynamic environment.
Key Responsibilities Assist in establishing
processes and procedures
for implementing changes while providing customer support. Review and analyze
approved production change releases , coordinating with engineering, implementation, and operations teams. Perform
data validation audits, data cleansing, and automated reporting
utilizing Configuration Management tools. Conduct
manual validation of baseline configurations
for network appliances and applications using GUI and command-line access. Analyze
network infrastructure and configuration issues
related to discovery failures. Manage and analyze
escalated Incident tickets , coordinating with engineering teams to ensure solutions are implemented. Develop and present
briefings to leadership , providing data for incident resolution and approvals. Utilize
IT Service Management (ITSM) systems
to facilitate Configuration Management processes. Requirements
BS degree
with
4-8 years
of relevant experience, or
MS degree
with
2-6 years
of relevant experience (additional experience may be considered in lieu of a degree). Active TS/SCI clearance
(must be eligible for CI Poly). Experience with
Hardware/Software Configuration Management . Understanding of
Change Management ,
Engineering Review Board (ERB), and Change Control Board (CCB)
processes. Strong
written and verbal communication
skills. Ability to translate
technical concepts to a non-technical audience. Proficiency in
MS Office (Word, Excel, PowerPoint) , including
Pivot Tables and Excel formulas . Experience facilitating
Configuration Management Boards . Preferred Qualifications:
TS/SCI with
CI Poly
(preferred) Prior experience supporting
DISA
and its mission partners. Benefits
Core Benefits:
Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized in lieu of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly Health Benefits:
UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits:
Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits:
Performance bonus - Project-based Yearly bonus - Company based
Configuration Manager
to join a team of engineers dedicated to maintaining the integrity of the
Configuration Management Database (CMDB) . The role focuses on implementing
industry best practices
while enhancing
automated network reconciliation and discovery . The ideal candidate is a
flexible team player
who can prioritize and support multiple tasks in a dynamic environment.
Key Responsibilities Assist in establishing
processes and procedures
for implementing changes while providing customer support. Review and analyze
approved production change releases , coordinating with engineering, implementation, and operations teams. Perform
data validation audits, data cleansing, and automated reporting
utilizing Configuration Management tools. Conduct
manual validation of baseline configurations
for network appliances and applications using GUI and command-line access. Analyze
network infrastructure and configuration issues
related to discovery failures. Manage and analyze
escalated Incident tickets , coordinating with engineering teams to ensure solutions are implemented. Develop and present
briefings to leadership , providing data for incident resolution and approvals. Utilize
IT Service Management (ITSM) systems
to facilitate Configuration Management processes. Requirements
BS degree
with
4-8 years
of relevant experience, or
MS degree
with
2-6 years
of relevant experience (additional experience may be considered in lieu of a degree). Active TS/SCI clearance
(must be eligible for CI Poly). Experience with
Hardware/Software Configuration Management . Understanding of
Change Management ,
Engineering Review Board (ERB), and Change Control Board (CCB)
processes. Strong
written and verbal communication
skills. Ability to translate
technical concepts to a non-technical audience. Proficiency in
MS Office (Word, Excel, PowerPoint) , including
Pivot Tables and Excel formulas . Experience facilitating
Configuration Management Boards . Preferred Qualifications:
TS/SCI with
CI Poly
(preferred) Prior experience supporting
DISA
and its mission partners. Benefits
Core Benefits:
Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized in lieu of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly Health Benefits:
UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits:
Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits:
Performance bonus - Project-based Yearly bonus - Company based