Payrate: $41.00 - $41.00/hr. Responsibilities: Develop, drive, and continually improve a comprehensive food safety and quality program as defined by the Pepperidge Farm QPM and CSC North American Quality Policies. (Compliance Quality) Drive process improvement initiatives through staff, work group, Pepperidge Farm Quality staff, and R&D (Process/Food Quality) Manage & Drive Consumer Complaint programs, initiatives, and consumer delight models for each business. Manage department and team by establishing goals, objectives, individual development plans and coaching. Support plant programs across Safety, People, Quality, Delivery and Cost. Requirements: Develop, implement and manage quality systems to ensure compliance of customer specifications and established standards and to promote quality achievement and performance improvement. Responsible to maintain the Quality Management System including areas such as the Internal Audit System, Document Control System, Control Plan Management. Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems. Ensure a high level of internal and external customer service. Participate in the investigation of customer issues and complaints relating to quality. Work with purchasing and technical group to establish quality requirements for external suppliers. Create quality procedures, work instructions and forms to support the quality management system. Lead process improvements and special project teams as assigned. Undergraduate degree in technical discipline. Problem analysis and problem resolution skills. Excellent written and oral communication skills. Basic computer skills. Must Have: High school diploma or GED 6+ years of food industry quality plant/systems experience with demonstrated achievement in Quality leadership. 2+ years supervisory experience Nice to have: Bachelor’s Degree Expert abilities and decision quality in Food Safety, Regulatory, and Quality Systems and their application within food processing. Facilitate and/or direct resolution to issues as it relates to food safety and quality. Expert knowledge in Sanitation and GMP Practices, familiarity with Pest Control programs and techniques Knowledge of Quality Standards, and Quality Policies, with skills and ability to execute against requirements. Knowledge and general business acumen to support and influence Manufacturing, including best practices and innovative technologies. Knowledgeable in industry Food Safety/Quality audit practices, and skilled in adapting to achieve business best practices. Capable of engaging other business units in the development and standardization of: Quality manuals, policies, procedures, and data templates, audit standards and procedures Qualifications: Knowledgeable in Statistical Process Control programs and Process capability studies. Ensures plant personnel are technically capable of handling non-routine quality system issues and that issues are investigated, documented, and resolved. Record of leadership and demonstrated success in collaborative development, documentation, planning, and implementation and continuous improvement of quality systems. Ability to drive facility leadership alignment on Quality objectives with an enterprise-wide mindset, and the adaptation of structure, processes, and systems to achieve objectives. Capable of influencing development steps used in the Innovation and Commercialization process to leverage Design in achieving consumer safety and quality objectives Assertive, outspoken, yet collaborative. Demonstrated skills influencing components of the company, tough-mindedness, vision, and political savvy to manage internal and external relationships and situations. Dedicated work habits, takes initiative, sets high standards Knowledgeable and capable of collaboration on quality programs; drives improvement of consumer-based specifications. Awareness of Continuous Improvement tools. Ability to manage, coach, and develop people, talent, and skills needed for the job. Ability to demonstrate and execute against the leadership model Desired certifications: PCQI, HACCP, GFSI (SQF) Pay Transparency: The typical base pay for this role across the U.S. is: $41.00 - $41.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance. For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy ( Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human based decision making in employment decisions. By applying to this position, you agree to Aditi’s use of AI technology, including calls from an AI Voice Recruiter.
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