Chippewa County, WI
Salary: $25.28 - $26.98 Hourly
Location : WI 54729, WI
Job Type: Full-Time
Job Number:
Department: Sheriff's Department
Division: Telecommunications
Opening Date: 08/21/2025
Closing Date: 9/8/2025 4:30 PM Central
Purpose of Position
JOB SUMMARY
The job duties of the Telecommunicator include but are not limited to assist the public in dispatching Police, Fire, or Emergency Medical Services; and to provide responsive, courteous and efficient service to County residents and the general public in the Emergency Communication Center.
*Current Shift Openings: Nights, 6 PM - 6 AM includes shift differential of $1.00 per hour.
Click here for full position description and search: Telecommunicator .
Application Deadline: Tuesday, September 8th 2025 at 4:30 PM.
Interviews will be conducted on Tuesday, September 16th 2025.
Essential Duties and Responsibilities
DUTIES AND RESPONSIBILITIES
The duties described below are indicative of what the Telecommunicator might be asked to perform. This job description is to incorporate any county ordinances created for the position of Telecommunicator. This is not an exhaustive list of job responsibilities and therefore other duties may be assigned:
Administrative Functions:
Operate a countywide communication system consisting of 12 radio channels and 13 incoming phone lines.
Dispatch personnel and apparatus via radio for 7 police agencies, 14 fire departments, 8 ambulance services, and 8 first responder services.
Receive emergency and non-emergency calls for police, sheriff, fire, and emergency medical services. Assess the need and urgency of requests and situations.
Maintain contact with all units on duty; maintain status and location of police, fire, and EMS units.
Provides court testimony as required
Using all available information, assist in coordination of multiple events and emergency responses; accomplishing work in a composed and competent manner while working under stress.
Maintain a log of all transmissions for the Sheriff's Department.
Answer telephone calls and requests for information from the public on laws, ordinances and various locations in the County. Effectively communicate and gather information from citizens.
Customers:
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.
EDUCATION and/or EXPERIENCE:
For additional benefit details and premiums, please refer to the Chippewa County website and click Career Opportunities and then Employee Benefits under the Menu on the top left toolbar. Or click HERE to go to the page directly!
A GREAT CAREER BEGINS WITH CHIPPEWA COUNTY!
01
The Chippewa County Communications Center is a 24 hour, 7 day a week facility. Which requires 12-hour shifts (6 am - 6 pm or 6 pm - 6 am) including nights, weekends, and holidays. Do you understand these conditions of employment and are you willing and able to work this schedule?
02
The current shift opening is overnights 12-hour shifts (6 pm - 6 am) which includes shift differential of $1.00 per hour. Are you willing and able to work this schedule?
03
This position may require reporting to work early or staying later than your initial scheduled shift. Are you able to adjust your schedule on short notice?
04
Do you have a High School Diploma or GED equivalent?
05
Do you have a law enforcement/public safety background?
06
If yes, please list experience:
07
Do you have recent emergency services dispatch experience?
08
If yes, please describe experience:
09
Do you have high volume non-emergency dispatch experience?
10
If yes, please list experience:
11
Do you have experience working an overnight 12-hour shift (6 pm - 6 am)?
12
If yes, please describe the nature of the work and how many years you worked overnight shifts:
13
Do you have strong computer/keyboard work experience?
14
If yes, please list programs you are proficient in and describe your work experience:
15
Do you have multiple screen usage experience?
16
Do you have prior 911 training?
17
If yes, please list experience:
18
Do you have prior Fire or EMS work experience?
19
If yes, please list experience:
20
Are you CPR certified?
21
Are you currently TIME System Certified? (Non-expired certification)?
22
If you are not currently TIME System Certified, are you willing to acquire your certification within one (1) year of hire?
23
Have you been asked to separate employment or have you been discharged?
24
If yes, please provide details:
25
Employment as a Telecommunicator is contingent upon the completion of an extensive background check, drug screen, audiogram, and physical examination. If offered the position, are you willing to take and do you consent to these tests/examinations?
26
Interviews will be tentatively conducted on Tuesday, September 16th, 2025. Are you available to interview on this day?
Required Question
Location : WI 54729, WI
Job Type: Full-Time
Job Number:
Department: Sheriff's Department
Division: Telecommunications
Opening Date: 08/21/2025
Closing Date: 9/8/2025 4:30 PM Central
Purpose of Position
JOB SUMMARY
The job duties of the Telecommunicator include but are not limited to assist the public in dispatching Police, Fire, or Emergency Medical Services; and to provide responsive, courteous and efficient service to County residents and the general public in the Emergency Communication Center.
*Current Shift Openings: Nights, 6 PM - 6 AM includes shift differential of $1.00 per hour.
Click here for full position description and search: Telecommunicator .
Application Deadline: Tuesday, September 8th 2025 at 4:30 PM.
Interviews will be conducted on Tuesday, September 16th 2025.
Essential Duties and Responsibilities
DUTIES AND RESPONSIBILITIES
The duties described below are indicative of what the Telecommunicator might be asked to perform. This job description is to incorporate any county ordinances created for the position of Telecommunicator. This is not an exhaustive list of job responsibilities and therefore other duties may be assigned:
Administrative Functions:
Operate a countywide communication system consisting of 12 radio channels and 13 incoming phone lines.
Dispatch personnel and apparatus via radio for 7 police agencies, 14 fire departments, 8 ambulance services, and 8 first responder services.
Receive emergency and non-emergency calls for police, sheriff, fire, and emergency medical services. Assess the need and urgency of requests and situations.
Maintain contact with all units on duty; maintain status and location of police, fire, and EMS units.
Provides court testimony as required
Using all available information, assist in coordination of multiple events and emergency responses; accomplishing work in a composed and competent manner while working under stress.
Maintain a log of all transmissions for the Sheriff's Department.
Answer telephone calls and requests for information from the public on laws, ordinances and various locations in the County. Effectively communicate and gather information from citizens.
Customers:
- All County employees, elected officials, manages, and outside Law Enforcement, Fire, and EMS Agencies, including those in the Sheriff's Office.
- Anyone of the general public, including vendors
- Members of the Sheriff's Office (Telecom/Investigations/Patrol/Jail/Clerical)
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.
EDUCATION and/or EXPERIENCE:
- High School diploma or G.E.D. equivalent required.
- Previous emergency services dispatch experience preferred.
- 911 training preferred.
- CPR Certification preferred.
- Emergency Medical Dispatch Certification preferred.
- Time System Certification required within one (1) year of hire.
- Previous experience working in a 24/7 environment preferred.
- A valid driver's license required.
- Successfully pass an extensive background investigation
- Successfully pass a pre-employment physical exam and audiogram.
- Successfully pass a drug screen.
- Failure to pass these will result in the employment offer being revoked.
- Health Insurance - The County's Health Plan's Third Party Administrator (TPA) is AmeriBen. The network is Anthem BluePreferred network including most medical providers in the Chippewa Valley. The plan has a $3,000 - Individual and $6,000 - Family deductible with an HRA funding. Individual and Family coverage has a $0 monthly premium for General Municipal Employees (GME). To determine monthly premiums for WPPA Employees, please refer to the WPPA Labor Agreement .
- Health Reimbursement Account (HRA) - The County contributes money on the employee's behalf and can be used for qualified Medical, Dental, or Vision expenses. All employees and dependents enrolled on the Health Insurance Plan qualify. A total of $500 per person enrolled on the plan, up to a max of 4 - $2,000 annually.
- Near-Site Clinic - All employees and dependents enrolled on the Health Insurance Plan have access to services at ReforMedicine. Services with ReforMedicine are FREE !
- Care Navigation - All employees and dependents enrolled on the Health Insurance Plan have the ability to utilize Alithias. Alithias will help save time and money by answering questions about Healthcare benefits, medical bills, help find high quality, in-network Providers, and high value Providers for all non-urgent clinic services.
- Musculoskeletal Partner - Physical Therapy - All employees and dependents enrolled on the Health Insurance Plan have access to services at Doctors of Physical Therapy. Services with Doctors of Physical Therapy are FREE !
- Wisconsin Retirement System (WRS - ETF) - Employees (GME) will begin contributing 6.95% (2025) immediately to the state pension program through WRS. The County will match the employee contribution, 6.95% for a total of 13.9%. This percentage may change each year based on state requirements. To determine WRS percentages for WPPA Employees, please refer to the WPPA Labor Agreement or contact Chippewa County Human Resources.
- Additional Insurance Plans Offered: Dental, Vision, Life, Accident, and Critical Illness, Short-Term (GME only) and Long-Term Disability Insurance; Flexible Spending and Dependent Care Accounts.
- PTO - accrual equal to 7.09 hours of PTO per pay period (26 pay periods in a year). An employees total accrued PTO may not exceed four hundred eighty (480) hours. PTO hours roll over year to year.
- Holidays - 10 paid holidays per year.
For additional benefit details and premiums, please refer to the Chippewa County website and click Career Opportunities and then Employee Benefits under the Menu on the top left toolbar. Or click HERE to go to the page directly!
A GREAT CAREER BEGINS WITH CHIPPEWA COUNTY!
01
The Chippewa County Communications Center is a 24 hour, 7 day a week facility. Which requires 12-hour shifts (6 am - 6 pm or 6 pm - 6 am) including nights, weekends, and holidays. Do you understand these conditions of employment and are you willing and able to work this schedule?
- Yes
- No
02
The current shift opening is overnights 12-hour shifts (6 pm - 6 am) which includes shift differential of $1.00 per hour. Are you willing and able to work this schedule?
- Yes
- No
03
This position may require reporting to work early or staying later than your initial scheduled shift. Are you able to adjust your schedule on short notice?
- Yes
- No
04
Do you have a High School Diploma or GED equivalent?
- Yes
- No
05
Do you have a law enforcement/public safety background?
- Yes
- No
06
If yes, please list experience:
07
Do you have recent emergency services dispatch experience?
- Yes
- No
08
If yes, please describe experience:
09
Do you have high volume non-emergency dispatch experience?
- Yes
- No
10
If yes, please list experience:
11
Do you have experience working an overnight 12-hour shift (6 pm - 6 am)?
- Yes
- No
12
If yes, please describe the nature of the work and how many years you worked overnight shifts:
13
Do you have strong computer/keyboard work experience?
- Yes
- No
14
If yes, please list programs you are proficient in and describe your work experience:
15
Do you have multiple screen usage experience?
- Yes
- No
16
Do you have prior 911 training?
- Yes
- No
17
If yes, please list experience:
18
Do you have prior Fire or EMS work experience?
- Yes
- No
19
If yes, please list experience:
20
Are you CPR certified?
- Yes
- No
21
Are you currently TIME System Certified? (Non-expired certification)?
- Yes
- No
22
If you are not currently TIME System Certified, are you willing to acquire your certification within one (1) year of hire?
- Yes
- No
23
Have you been asked to separate employment or have you been discharged?
- Yes
- No
24
If yes, please provide details:
25
Employment as a Telecommunicator is contingent upon the completion of an extensive background check, drug screen, audiogram, and physical examination. If offered the position, are you willing to take and do you consent to these tests/examinations?
- Yes
- No
26
Interviews will be tentatively conducted on Tuesday, September 16th, 2025. Are you available to interview on this day?
- Yes
- No
Required Question