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Abbott

Senior Brand Manager MyFreeStyle US

Abbott, Alameda, California, United States, 94501

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Overview

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Senior Brand Manager MyFreeStyle US – Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio spans diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

Career development with an international company where you can grow the career you dream of.

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

An excellent retirement savings plan with a high employer contribution.

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

A company recognized for diversity, working mothers, female executives, and scientists.

Opportunity This position works out of our Alameda, CA location in the Diabetes Care division, focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Your Role:

Senior Brand Manager, MyFreeStyle US. You are the owner of marketing strategies that drive customer engagement through the MyFreeStyle US support program, particularly focused on the MyFreeStyle App. You will own direct-to-consumer email, SMS and in-app marketing campaigns that support customers as they start their FreeStyle Libre sensor experience. You will partner with creative agencies on strategy, segmentation, messaging, imagery and key metrics to develop the in-app experience, and leverage email, SMS and other channels for promotional campaigns. You’ll define audiences, determine email cadences and establish KPIs for each campaign. You will present marketing tactics and results to cross-functional partners and leadership.

If you love finding new and creative ways to support patients while they explore our products across multiple channels, creating messaging, and analyzing channel metrics to drive business KPIs, this role is for you!

What You’ll Work On

Focus : Lead end-to-end promotional strategy for customer engagement and retention, primarily focused on the MyFreeStyle App

Segmentation : Define audience segments and establish KPIs

Marketing Journeys : Partner with creative agencies to design retention-focused journeys and content mapping

Content and App Development : Lead app content creation and feature enhancements

Promotional Campaigns : Deploy 360° campaigns including email, SMS, and in-app promotions

App Enhancement : Expand MyFreeStyle App features and develop future roadmap

Reporting : Present marketing tactics and results to leadership

Annual Planning : Support tactical and channel plan creation

Collaboration : Work with customer service, R&D, software product managers, and regulatory teams

Project Management : Ensure seamless in-app customer experience and promotional plan

Analysis : Identify gaps and generate insights through analytics

Innovation : Bring out-of-the-box thinking to enhance marketing strategies

Fast-Paced Environment : Thrive in a dynamic setting, adapting quickly to new challenges

Outgoing Character : Build relationships with stakeholders

Management : Manage budgets, vendors, and resources

Optimization : Enhance in-app patient support programs and promotional strategy

Agency Partnership : Provide feedback on email content and design

Performance Tracking : Report KPIs and optimize the marketing funnel

Testing : Optimize campaign performance through testing

Creative Briefs : Write creative briefs and backend requirements

Documentation : Document customer journeys across multiple segments

Qualifications

Required : Bachelor’s Degree with 4-6 years of related experience, or MBA with 1-3 years of related experience; at least one year in marketing or product management.

Strong presentation & communication skills, strategic planning, critical thinking and market analysis.

Retention campaigns experience in marketing.

Experience with mobile health apps.

Experience in web and consumer marketing, market access, trade, and customer service.

Preferred Qualifications

Experience writing creative briefs and documenting customer journeys.

Working with PMO, R&D, software product managers, and e-health mobile applications.

Salesforce Marketing Cloud or similar ESP management.

Managing large customer databases, mobile feature enhancements, and content calendars.

Cross-functional collaboration and managing contractors/agencies.

MBA or related master’s degree.

Experience in medical device, pharmaceutical, biotech, or similar regulated industry.

Compensation and Benefits The base pay for this position is $128,000.00 – $256,000.00. In specific locations, the pay range may vary.

Learn more about our health and wellness benefits: https://abbottbenefits.com/

Abbott is an Equal Opportunity Employer and is committed to employee diversity. Connect with us at abbott.com, on LinkedIn, and on Facebook to learn more.

The job posting does not indicate an expiry date; if you believe this role is closed or no longer accepting applications, please verify with Abbott’s careers site.

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