HNI Workplace Furnishings, LLC
Account Manager, eCommerce
HNI Workplace Furnishings, LLC, Chicago, Illinois, United States, 60290
Overview
Account Manager, eCommerce
role at
HNI Workplace Furnishings, LLC
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We foster an environment built on integrity, inclusion and belonging, and we are seeking an Account Manager, eCommerce to join the team. What You'll Do
Manage a complex portfolio of major e-commerce customers by establishing productive, professional relationships with designated account leaders and developing an understanding of the customer’s business portfolios using market data to identify portfolio gaps. Achieve revenue targets and accurately manage quarterly budget cycles, forecasting, and business reviews. Manage the P&L for assigned customers including sales and spending forecast, negotiations, and identifying growth opportunities in all categories. Schedule quarterly business review sessions with key stakeholders to review performance and strategize future growth opportunities. Lead sales and spend forecasting with support from product and marketing – ownership of the ecommerce P&L and performance metrics. Oversee retail pricing, monitor buy-box trends, and collaborate with leadership to price appropriately for the market. Identify and understand drivers and blockers of ecommerce sales (paid media, content, inventory availability, distribution, etc.) and implement new strategies to remove obstacles. Act as the main contact for project and service escalations to nurture strong customer relationships and advocate for process improvements when needed. Monitor performance challenges and represent the customer perspective among HNI Workplace Furnishings functional areas, serving as the primary contact for account management with one or more teams. Coordinate connections between HNI teams and resources to ensure proper support, deploy strategic objectives, and communicate changes while implementing marketing strategies aligned with brand guidelines. Participate in activities to support the success of the organization. What You Have
Bachelor's degree in Finance, Business Administration, or a related field is required. At least 4 years of sales or ecommerce account management experience, ideally with major marketplaces; 7 years' experience preferred. HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products. We offer benefits starting from Day 1. If you need accessibility assistance please contact us. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, disability, veteran status, or other characteristics protected by law.
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Account Manager, eCommerce
role at
HNI Workplace Furnishings, LLC
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We foster an environment built on integrity, inclusion and belonging, and we are seeking an Account Manager, eCommerce to join the team. What You'll Do
Manage a complex portfolio of major e-commerce customers by establishing productive, professional relationships with designated account leaders and developing an understanding of the customer’s business portfolios using market data to identify portfolio gaps. Achieve revenue targets and accurately manage quarterly budget cycles, forecasting, and business reviews. Manage the P&L for assigned customers including sales and spending forecast, negotiations, and identifying growth opportunities in all categories. Schedule quarterly business review sessions with key stakeholders to review performance and strategize future growth opportunities. Lead sales and spend forecasting with support from product and marketing – ownership of the ecommerce P&L and performance metrics. Oversee retail pricing, monitor buy-box trends, and collaborate with leadership to price appropriately for the market. Identify and understand drivers and blockers of ecommerce sales (paid media, content, inventory availability, distribution, etc.) and implement new strategies to remove obstacles. Act as the main contact for project and service escalations to nurture strong customer relationships and advocate for process improvements when needed. Monitor performance challenges and represent the customer perspective among HNI Workplace Furnishings functional areas, serving as the primary contact for account management with one or more teams. Coordinate connections between HNI teams and resources to ensure proper support, deploy strategic objectives, and communicate changes while implementing marketing strategies aligned with brand guidelines. Participate in activities to support the success of the organization. What You Have
Bachelor's degree in Finance, Business Administration, or a related field is required. At least 4 years of sales or ecommerce account management experience, ideally with major marketplaces; 7 years' experience preferred. HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products. We offer benefits starting from Day 1. If you need accessibility assistance please contact us. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, disability, veteran status, or other characteristics protected by law.
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