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infosys

Techno Functional Order Management and Returns Consultant

infosys, San Jose, California, United States, 95123

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Overview

Infosys is seeking a Techno-functional Consultant

with experience in Cisco Services and Logistics / Order Management and Returns. The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes and focusing on continuous learning for our employees. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions. We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships. In the

assigned Job Role of Domain Consultant 2 , your Area Of Responsibility will be below: Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation Your contribution to the team

A collaborative spirit and excellent communication skills. Strong analytical and coordination skills with a focus on process optimization A knack for creating detailed process maps and technical documentation with

In order to make an application, simply read through the following job description and make sure to attach relevant documents. domain specialization Proactive approach to in conducting benchmarking studies and product research Familiarity with system implementation, configuration, and maintenance Effective collaboration and communication abilities with cross-functional teams Required Skills and Qualifications

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Domain experience in Pega Order Management & Returns Preferred Skills

Experience in Oracle All applicants authorized to work in the United States are encouraged to apply. The candidate must be located within commuting distance of San Jose, CA or willing to relocate to the area. The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Benefits

Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off EEO/About Us

About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Equal Opportunity

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Country USA State / Region / Province California Work Location San Jose, CA Domain Hi -Tech Skillset Technology|BPMI - Others|Pega, Technology|Database|Oracle Database, Technology|Digital Supply Chain|Pega Order Management Company ITL USA Role Designation 2015ASCNUS Senior Consultant Salary Min 90751 Salary Max 146415

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