Brandwatch ES
Overview Research Consultant – Chicago, Illinois, United States
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. At Cision, we believe in empowering every individual to make an impact. As part of the global team, you’ll contribute to an environment that values curiosity, collaboration, and innovation while delivering meaningful contributions to the brands we accelerate. The Professional Services team’s mission is to drive adoption, expansion and retention of the Brandwatch suite of products by delivering actionable insights, intelligent solutions and remarkable service. You will lead bespoke research projects to help our clients understand their brands, consumers and industries, and take action with this knowledge. You will manage a portfolio of Strategy & Insights accounts, serving as their strategic consultant and identifying ways to apply digital consumer intelligence to provide business insights. Essential Duties and Responsibilities
Own a portfolio of accounts, managing the development, execution and delivery of custom research projects and serving as a strategic advisor within the Consumer Intelligence and Social Media space. Effectively manage project teams of analysts and/or freelancers, collaborating closely on deliverables and client relationships, and overseeing projects. Oversee client communication and ensure project delivery is on time and on target. Undertake complex data analysis to provide insights answering client business questions. Review client deliverables created by analysts and/or freelancers for substance, accuracy, spelling/grammar and provide constructive feedback. Own the commercial scoping with clients, to ensure quality of pricing, discovery, and delivery. Represent the team in client-facing meetings and present to internal and external audiences. Help develop new methodologies, delivery mechanisms, visualizations, external data integrations, and tools to deliver premier research capabilities. Gain an understanding of the full range of Brandwatch products. Stay up to date on industry trends and broader research trends. Support the upskilling and development of team members. Travel might be required by some clients, but it’s not the norm. Minimum Qualifications
5+ years of commercial research experience, preferably with exposure to consumer insights and social media research. Ability to create compelling narratives and innovative data visualizations in report deliverables. Willingness and capacity to coach more junior team members. Superb business writing, communication, and presentation skills. Excellent organizational and project management skills. Technical aptitude for learning new software and conducting both quantitative and qualitative analyses. Strong level of competency in Excel (including formulas, pivot tables & charting), Word and PowerPoint. Experience with Brandwatch Consumer Research tool or a similar social listening tool is a plus, but not a prerequisite. Cision is an equal opportunity employer. We are committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We do not discriminate on any protected status. If reasonable accommodations are required to participate in the application process or perform the essential functions of the position, please contact hr.support@cision.com. Salary information (where required by state law): Chicago Pay Range $90,000 - $100,000 USD.
#J-18808-Ljbffr
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. At Cision, we believe in empowering every individual to make an impact. As part of the global team, you’ll contribute to an environment that values curiosity, collaboration, and innovation while delivering meaningful contributions to the brands we accelerate. The Professional Services team’s mission is to drive adoption, expansion and retention of the Brandwatch suite of products by delivering actionable insights, intelligent solutions and remarkable service. You will lead bespoke research projects to help our clients understand their brands, consumers and industries, and take action with this knowledge. You will manage a portfolio of Strategy & Insights accounts, serving as their strategic consultant and identifying ways to apply digital consumer intelligence to provide business insights. Essential Duties and Responsibilities
Own a portfolio of accounts, managing the development, execution and delivery of custom research projects and serving as a strategic advisor within the Consumer Intelligence and Social Media space. Effectively manage project teams of analysts and/or freelancers, collaborating closely on deliverables and client relationships, and overseeing projects. Oversee client communication and ensure project delivery is on time and on target. Undertake complex data analysis to provide insights answering client business questions. Review client deliverables created by analysts and/or freelancers for substance, accuracy, spelling/grammar and provide constructive feedback. Own the commercial scoping with clients, to ensure quality of pricing, discovery, and delivery. Represent the team in client-facing meetings and present to internal and external audiences. Help develop new methodologies, delivery mechanisms, visualizations, external data integrations, and tools to deliver premier research capabilities. Gain an understanding of the full range of Brandwatch products. Stay up to date on industry trends and broader research trends. Support the upskilling and development of team members. Travel might be required by some clients, but it’s not the norm. Minimum Qualifications
5+ years of commercial research experience, preferably with exposure to consumer insights and social media research. Ability to create compelling narratives and innovative data visualizations in report deliverables. Willingness and capacity to coach more junior team members. Superb business writing, communication, and presentation skills. Excellent organizational and project management skills. Technical aptitude for learning new software and conducting both quantitative and qualitative analyses. Strong level of competency in Excel (including formulas, pivot tables & charting), Word and PowerPoint. Experience with Brandwatch Consumer Research tool or a similar social listening tool is a plus, but not a prerequisite. Cision is an equal opportunity employer. We are committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We do not discriminate on any protected status. If reasonable accommodations are required to participate in the application process or perform the essential functions of the position, please contact hr.support@cision.com. Salary information (where required by state law): Chicago Pay Range $90,000 - $100,000 USD.
#J-18808-Ljbffr