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Barnsley Resort

Director of Front Office

Barnsley Resort, Adairsville, Georgia, United States, 30103

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Overview

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Director of Front Office

role at

Barnsley Resort .

Barnsley Resort is a luxury destination located in the foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. The resort offers opportunities across guest services, culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences.

Responsibilities

Lead and inspire a team of front office professionals to deliver exceptional guest service

Ensure smooth check-in and check-out processes for guests, exceeding their expectations

Develop and implement strategies to enhance guest satisfaction and loyalty

Foster a positive and engaging work environment, promoting teamwork and professional growth

Monitor and manage front office revenue and expenses to achieve financial goals

Collaborate with other departments to ensure seamless guest experiences

Implement and maintain high standards of service, efficiency, and professionalism

Stay current with industry trends and implement innovative practices to enhance guest experiences

Qualifications

2 years prior departmental management experience in front office or related disciplines

Time management and negotiation skills

Ability to manage and lead each discipline of the department independently

Ability to manage according to employment and Innkeeper laws of the jurisdiction

Prior cash handling experience necessary

Ability to communicate effectively with the public and other Team Members

Read, write and speak English fluently

Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office

Benefits

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays)

401K Match

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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