Citrix Systems
Overview Citrix Consulting (CCS) team focuses on new and advanced capabilities of our products to expand a customer's journey with Cloud Software Group. You will collaborate with Citrix go-to-market teams to execute a shared vision with our customers and help them achieve strategic goals. The team operates in a fast-paced, collaborative environment that prioritizes adaptability, knowledge sharing, technical excellence, and high-quality outcomes. The core mission is to empower customers to achieve their objectives and overcome obstacles when implementing Citrix technologies, by deeply understanding our solutions and leading real-world deployment practices.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Job Description As a Lead Consultant at Citrix, you will drive successful adoption and expansion of our solutions for a diverse range of customers, including Fortune 100 and 500 companies. You will work autonomously, applying deep technical expertise to design and implement solutions within complex enterprise IT environments. In this role, you will collaborate with our go-to-market and product teams (Account Technology Strategists, Solutions Architects, Product Managers, Engineers) to understand customer needs, provide expert product guidance, and align technical challenges with Citrix capabilities. You will assess, design, and deploy technical solutions with minimal oversight, ensuring high quality and adherence to industry-leading practices. Success requires hands-on experience with core Citrix technologies, including Virtual Apps and Desktops, DaaS, and NetScaler Gateway, ideally within enterprise IT deployments that include cloud infrastructures and automation. You should also be eager to proactively learn and master emerging technologies and be ready to work in a lab environment. Beyond project execution, you will be a recognized expert in consulting methodologies, capable of leading multiple engagements simultaneously. You will contribute to the team's growth through coaching and knowledge sharing, and identify opportunities for mentorship, training, industry events, and Citrix Community involvement to shape leading practices and promote new solutions. Roles & Responsibilities Possess deep understanding of core Citrix technologies (Virtual Apps and Desktops, DaaS, NetScaler Gateway) and extensive experience in enterprise IT environments.
Act as a trusted advisor, highlighting the value of Citrix technologies by leveraging technical expertise in designated focus areas; navigate customer decisions, demonstrate customized demos, lead complex assessments, designs, and implementations, and provide insights on competing solutions.
Serve as an escalation point for complex technical challenges, applying advanced troubleshooting to ensure successful resolution.
Document unique and complex configurations to establish organizational knowledge and maintain delivery consistency.
Collaborate with Product Management and Engineering to provide feedback influencing product roadmaps based on customer needs.
Manage and execute technical projects across multiple customer engagements with stakeholders to ensure seamless delivery and strategic alignment.
Build awareness of emerging capabilities and use cases among customers and internal teams, using success stories to drive adoption.
Contribute to internal initiatives (webinars, reference architectures, guides) to support technology onboarding and adoption.
Provide mentorship and coaching to team members, fostering professional growth and expanding team capabilities.
Ability to travel up to 10% if required.
Required Experience/Skills Minimum of 7 years in a customer-facing technical role within a high-tech or enterprise IT setting, leading and delivering complex technical solutions.
Excellent customer service demeanor and ability to engage with stakeholders at various levels.
Specialized knowledge of Citrix products and/or complementary or competing technologies.
Knowledge of End-User Computing (EUC) engineering and architecture, including virtual desktop and application delivery, advanced endpoint protection, and Zero Trust Network Access (ZTNA) solutions.
Hands-on experience with scripting and APIs to streamline deployment and management of Citrix and cloud resources.
Proven ability to analyze, diagnose, and resolve complex technical issues in large-scale IT environments with data-driven troubleshooting.
Excellent oral, written, and presentation skills.
Strong public speaking skills for client and internal presentations and industry events.
Nice-to-Haves Experience with Infrastructure as Code (Terraform, Packer, Ansible, CloudFormation, etc.).
Experience with enterprise IT operational considerations and best practices.
Azure, AWS, or Google Cloud Certifications are strongly preferred.
Ability to engage with different levels of audiences around business goals and technology strategies.
Education Bachelor's degree in a technical discipline (Engineering, Computer Science, Information Technology) or equivalent demonstrable expertise gained through professional experience and certifications. About Us Cloud Software Group is one of the world\'s largest cloud solution providers, serving more than 100 million users globally. We value passion for technology, courage to take risks, and empowering teams to learn, dream, and build the future of work. This is a moment of immense evolution and growth, and we need your expertise to move skills to the cloud. We are committed to Equal Employment Opportunity (EEO) and to compliance with all laws prohibiting employment discrimination. All qualified applicants will receive consideration without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, or other protected classifications. If you need a reasonable accommodation due to a disability during the application process, please email AskHR@cloud.com for assistance.
#J-18808-Ljbffr
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Job Description As a Lead Consultant at Citrix, you will drive successful adoption and expansion of our solutions for a diverse range of customers, including Fortune 100 and 500 companies. You will work autonomously, applying deep technical expertise to design and implement solutions within complex enterprise IT environments. In this role, you will collaborate with our go-to-market and product teams (Account Technology Strategists, Solutions Architects, Product Managers, Engineers) to understand customer needs, provide expert product guidance, and align technical challenges with Citrix capabilities. You will assess, design, and deploy technical solutions with minimal oversight, ensuring high quality and adherence to industry-leading practices. Success requires hands-on experience with core Citrix technologies, including Virtual Apps and Desktops, DaaS, and NetScaler Gateway, ideally within enterprise IT deployments that include cloud infrastructures and automation. You should also be eager to proactively learn and master emerging technologies and be ready to work in a lab environment. Beyond project execution, you will be a recognized expert in consulting methodologies, capable of leading multiple engagements simultaneously. You will contribute to the team's growth through coaching and knowledge sharing, and identify opportunities for mentorship, training, industry events, and Citrix Community involvement to shape leading practices and promote new solutions. Roles & Responsibilities Possess deep understanding of core Citrix technologies (Virtual Apps and Desktops, DaaS, NetScaler Gateway) and extensive experience in enterprise IT environments.
Act as a trusted advisor, highlighting the value of Citrix technologies by leveraging technical expertise in designated focus areas; navigate customer decisions, demonstrate customized demos, lead complex assessments, designs, and implementations, and provide insights on competing solutions.
Serve as an escalation point for complex technical challenges, applying advanced troubleshooting to ensure successful resolution.
Document unique and complex configurations to establish organizational knowledge and maintain delivery consistency.
Collaborate with Product Management and Engineering to provide feedback influencing product roadmaps based on customer needs.
Manage and execute technical projects across multiple customer engagements with stakeholders to ensure seamless delivery and strategic alignment.
Build awareness of emerging capabilities and use cases among customers and internal teams, using success stories to drive adoption.
Contribute to internal initiatives (webinars, reference architectures, guides) to support technology onboarding and adoption.
Provide mentorship and coaching to team members, fostering professional growth and expanding team capabilities.
Ability to travel up to 10% if required.
Required Experience/Skills Minimum of 7 years in a customer-facing technical role within a high-tech or enterprise IT setting, leading and delivering complex technical solutions.
Excellent customer service demeanor and ability to engage with stakeholders at various levels.
Specialized knowledge of Citrix products and/or complementary or competing technologies.
Knowledge of End-User Computing (EUC) engineering and architecture, including virtual desktop and application delivery, advanced endpoint protection, and Zero Trust Network Access (ZTNA) solutions.
Hands-on experience with scripting and APIs to streamline deployment and management of Citrix and cloud resources.
Proven ability to analyze, diagnose, and resolve complex technical issues in large-scale IT environments with data-driven troubleshooting.
Excellent oral, written, and presentation skills.
Strong public speaking skills for client and internal presentations and industry events.
Nice-to-Haves Experience with Infrastructure as Code (Terraform, Packer, Ansible, CloudFormation, etc.).
Experience with enterprise IT operational considerations and best practices.
Azure, AWS, or Google Cloud Certifications are strongly preferred.
Ability to engage with different levels of audiences around business goals and technology strategies.
Education Bachelor's degree in a technical discipline (Engineering, Computer Science, Information Technology) or equivalent demonstrable expertise gained through professional experience and certifications. About Us Cloud Software Group is one of the world\'s largest cloud solution providers, serving more than 100 million users globally. We value passion for technology, courage to take risks, and empowering teams to learn, dream, and build the future of work. This is a moment of immense evolution and growth, and we need your expertise to move skills to the cloud. We are committed to Equal Employment Opportunity (EEO) and to compliance with all laws prohibiting employment discrimination. All qualified applicants will receive consideration without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, or other protected classifications. If you need a reasonable accommodation due to a disability during the application process, please email AskHR@cloud.com for assistance.
#J-18808-Ljbffr