HIV CARE COORDINATOR

Job Description

Job Description

POSITION PURPOSE:

Provide coordination of certain aspects of medical care (care gaps) for HIV positive patients. Assist in delivery of health care as member of team. POSITION REQUIREMENTS / QUALIFICATIONS: Education/Experience:

Graduate from a standard High School or GED equivalence. Clinical experience with patients (eg MA). One or two years of experience in acute care or ambulatory care setting desired Licensure / Certification:

CPR certified from the American Heart Association Skills / Ability:

Bilingual skills (English/Spanish, English, Creole) desired. Must have excellent communication skills. Basic computer knowledge required. POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)  Consistently gives accurate attention to all details.  Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate channels of communication.  Consistently greets patients and treats patients respectfully.  Conducts pre-medical record review for overdue services.  Assures that service standards established by CHI Inc. Performance Improvement activities and other regulatory agencies (i.e., Joint Commission, Ryan White) are monitored and maintained.  Assists with development of policies and procedures related to clinical services for the HIV patient population.  Ensure two unique identifiers are used at all times in providing care to our patients.  Follows Policies and Procedures for Infection Control.  Demonstrates concern for patient flow.  Produces a consistent volume of acceptable work.  Follow up on missed appointments.  Completes assigned tasks in a timely manner.  Provide consultation and education to clinical and nursing staff as needed.  Willing to accept other duties not ordinarily assigned to expedite patient; team player.  Possesses general knowledge of the CHI System, procedures, location of all departments, treatment areas and other patient services.  Adheres to Departmental policies and procedures  Seeks guidance and direction as necessary for the successful completion of job duties.  Consistently combines ethical judgement with technical skill within the policies and legal guidelines of CHI.  Follows written and verbal instructions as directed.  Always attempts to understand co-worker’s needs and responds accordingly.  Recognizes his/her role in the department and how it relates to the overall function of CHI.  Actively participates as a care team member and adds to the morale of the unit.  Assess and evaluate each patient in privacy under the guidance of the supervisor or the provider.  Consistently uses available to departmental advantage and assists where needed.  Adapts and is flexible in order to meet changing departmental needs and priorities.  Consistently performs as a self-starter who needs no reminders of duties and/or tasks which need to be completed.  Reports to the supervisor any suggestions for changes in Policies and Procedures that would improve efficiency.  Initiates new ideas and shares with team members.  Dependable when called upon to assist in departmental needs.  Consistently maintains work area in a clean and orderly condition.  Observes CHI’s Uniform Dress Code and wears identification badge at all time.  Performs all daily functions in accordance with CHI Policies and Procedures.  Recognizes and evaluates personal strengths and weaknesses; handles personal and professional frustration appropriately.  Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans.  Relates and interacts well with others, regardless of sociological background.  Handles all communications, including telephone information requests with courtesy, accuracy and respect for confidentiality; receives information and distributes messages as necessary.  Respects the rights, privacy and property of others at all time.  Adheres to expectations and responsibilities of Care Team.  Establishes a good rapport and professional working relationship with all departmental personnel; maintains appropriate interdepartmental personnel; maintains appropriate interdepartmental communications.  Comply with CHI Inc’s attendance policy.  Provides proper notification and advance notice for absence or tardiness.  Returns to work on time from lunch or breaks.  Maintains current license and/or meets continuing education requirements.  Attends in-service training when scheduled.  Adheres to Infection Control Policies and Procedures, including Universal Precautions.  Utilizes Personal Protective Equipment appropriately such as, but not limited to, gloves, face shields, or masks and eye protection to prevent the transmission of blood borne pathogens.  Follows department and CHI’s safety policies.  Reports safety hazards immediately when identified.  Adheres to Confidentiality Policies and Procedures/HIPPA regulations.  Performs other duties as assigned.