LR PALM HOUSE LLC
Job Description
Job Description Description:
Position Summary: The
AM Server
at
Palm House
is responsible for providing warm, attentive, and personalized service to guests during breakfast and brunch hours. This front-facing role ensures that guests begin their day with a seamless, elevated dining experience reflective of the property’s luxury standards. We are seeking a polished hospitality professional who is passionate about service, knowledgeable about upscale breakfast offerings, and able to anticipate guest needs with grace and efficiency. This is a
full-time position
requiring
open availability for early morning shifts , including weekends and holidays. Requirements: Key Responsibilities: Guest Service & Table Management Greet guests promptly and courteously as they are seated. Present menus, explain daily specials, and offer knowledgeable recommendations based on guest preferences or dietary needs. Take accurate food and beverage orders using the hotel’s POS system, ensuring special requests and allergies are clearly communicated to the kitchen. Serve orders promptly and in accordance with service standards, ensuring proper placement, timing, and presentation. Monitor assigned tables and anticipate guest needs such as refills, additional requests, or modifications. Engage guests in a polished, professional manner that reflects the standards of a luxury environment. Maintain a clean and organized dining area throughout service. Collaboration & Efficiency Work closely with the culinary team, barista, and fellow servers to ensure a smooth flow of service. Communicate effectively with the kitchen regarding order timing, modifications, and special requests. Assist with restocking side stations, polishing
glassware/silverware,
and setting up the dining room before service. Support bussers and hosts during busy periods to ensure guest satisfaction and table turnover. Billing & Payments Present checks accurately and handle all payment methods, including room charges, credit cards, and cash. Ensure all charges are entered correctly in the POS and reconcile any discrepancies as needed. Follow proper cash-handling and end-of-shift procedures. Qualifications: Previous experience
as a server in a fine dining or upscale hotel restaurant required (minimum 1–2 years). Strong knowledge of breakfast and brunch service styles, including classic dishes, dietary accommodations, and specialty beverages. Outstanding communication and customer service skills with the ability to maintain poise under pressure. Comfortable using a POS system (knowledge of
Micros or similar systems preferred ). Must be reliable, punctual, and have a positive, team-oriented attitude. Must maintain a professional and well-groomed appearance in accordance with company standards. Must have full availability for early morning shifts, including weekends and holidays. Physical Requirements: Ability to stand, walk, and be on feet for extended periods (up to 8 hours per shift). Ability to lift and carry up to
25 pounds
(e.g., trays, dishes, coffee urns). Ability to bend, reach, and perform repetitive motions throughout service. Comfortable working in both indoor and outdoor dining settings depending on the season.
Job Description Description:
Position Summary: The
AM Server
at
Palm House
is responsible for providing warm, attentive, and personalized service to guests during breakfast and brunch hours. This front-facing role ensures that guests begin their day with a seamless, elevated dining experience reflective of the property’s luxury standards. We are seeking a polished hospitality professional who is passionate about service, knowledgeable about upscale breakfast offerings, and able to anticipate guest needs with grace and efficiency. This is a
full-time position
requiring
open availability for early morning shifts , including weekends and holidays. Requirements: Key Responsibilities: Guest Service & Table Management Greet guests promptly and courteously as they are seated. Present menus, explain daily specials, and offer knowledgeable recommendations based on guest preferences or dietary needs. Take accurate food and beverage orders using the hotel’s POS system, ensuring special requests and allergies are clearly communicated to the kitchen. Serve orders promptly and in accordance with service standards, ensuring proper placement, timing, and presentation. Monitor assigned tables and anticipate guest needs such as refills, additional requests, or modifications. Engage guests in a polished, professional manner that reflects the standards of a luxury environment. Maintain a clean and organized dining area throughout service. Collaboration & Efficiency Work closely with the culinary team, barista, and fellow servers to ensure a smooth flow of service. Communicate effectively with the kitchen regarding order timing, modifications, and special requests. Assist with restocking side stations, polishing
glassware/silverware,
and setting up the dining room before service. Support bussers and hosts during busy periods to ensure guest satisfaction and table turnover. Billing & Payments Present checks accurately and handle all payment methods, including room charges, credit cards, and cash. Ensure all charges are entered correctly in the POS and reconcile any discrepancies as needed. Follow proper cash-handling and end-of-shift procedures. Qualifications: Previous experience
as a server in a fine dining or upscale hotel restaurant required (minimum 1–2 years). Strong knowledge of breakfast and brunch service styles, including classic dishes, dietary accommodations, and specialty beverages. Outstanding communication and customer service skills with the ability to maintain poise under pressure. Comfortable using a POS system (knowledge of
Micros or similar systems preferred ). Must be reliable, punctual, and have a positive, team-oriented attitude. Must maintain a professional and well-groomed appearance in accordance with company standards. Must have full availability for early morning shifts, including weekends and holidays. Physical Requirements: Ability to stand, walk, and be on feet for extended periods (up to 8 hours per shift). Ability to lift and carry up to
25 pounds
(e.g., trays, dishes, coffee urns). Ability to bend, reach, and perform repetitive motions throughout service. Comfortable working in both indoor and outdoor dining settings depending on the season.