AllSTEM Connections
As a Client Center Receptionist, you play a pivotal role in shaping the first impression of our organization for both employees and clients. Your responsibilities extend beyond managing the front desk; you are the face of our company, embodying the principles of hospitality and exceptional customer service. By adhering to the 10-5 rule-acknowledging clients at 10 feet and greeting them at 5 feet-you ensure a welcoming and professional atmosphere. Your role involves escorting clients to their meeting rooms, providing light meeting planning support, and offering immediate solutions to inquiries, all while maintaining a high standard of service. The ideal candidate is customer-focused, with excellent organizational skills and keen attention to detail.
Job Responsibilities • Stand, greet, and welcome all clients to the Client Center throughout the day. Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort. • Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors • Work closely with internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery • Learn the EMS reservation system, to track events and understand expectations for each meeting • Conduct various administrative tasks such as: updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receive and log packages, ensure business center is tidy and review supply inventory • Demonstrate flexibility by working early mornings or late evenings as needed for event coverage, ensuring that all events are adequately supported • Understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees • Familiarize frequent users within the building and guests arriving to the center • Assist planners with light data entry for events, contributing to the overall efficiency and success of the Client Center
Qualifications • Bachelor degree required • 2 years of administrative and/or hospitality experience, demonstrating a strong foundation in customer service and organizational skills • Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly. • Ability to stand for long periods, maintaining a welcoming presence at the front desk. • Outgoing, professional, and able to work well under pressure, ensuring a calm and efficient environment • Skills include familiarity with widely-used software packages e.g. MS Word, Excel, and PowerPoint
Apply for this great position as a receptionist today!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Anisha
Branch Phone:
(833) 937-7836
Location:
Houston, TX
Job Responsibilities • Stand, greet, and welcome all clients to the Client Center throughout the day. Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort. • Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors • Work closely with internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery • Learn the EMS reservation system, to track events and understand expectations for each meeting • Conduct various administrative tasks such as: updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receive and log packages, ensure business center is tidy and review supply inventory • Demonstrate flexibility by working early mornings or late evenings as needed for event coverage, ensuring that all events are adequately supported • Understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees • Familiarize frequent users within the building and guests arriving to the center • Assist planners with light data entry for events, contributing to the overall efficiency and success of the Client Center
Qualifications • Bachelor degree required • 2 years of administrative and/or hospitality experience, demonstrating a strong foundation in customer service and organizational skills • Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly. • Ability to stand for long periods, maintaining a welcoming presence at the front desk. • Outgoing, professional, and able to work well under pressure, ensuring a calm and efficient environment • Skills include familiarity with widely-used software packages e.g. MS Word, Excel, and PowerPoint
Apply for this great position as a receptionist today!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Anisha
Branch Phone:
(833) 937-7836
Location:
Houston, TX