Diverse Lynx
Title: ServiceNow Business Analyst Location: Charlotte, NC/ Raleigh, NC/ Wilson, NC/ Atlanta, GA - Onsite Type: Fulltime Roles & Responsibilities: The ServiceNow platform team is currently experiencing significant slowdowns due to fragmented and inconsistent current-state processes, particularly around story refinement, quality requirements, and release deliverables. Seeking a Business Analyst with deep ServiceNow expertise. This role will focus on streamlining and documenting current-state processes, improving requirement quality, and ensuring that deliverables for the release process are well-defined and actionable. The BA will work closely with platform engineers, release managers, and governance stakeholders to accelerate throughput and reduce rework. The role will ensure that governance deliverables and release artifacts are complete, accurate, and compliant with internal controls and audit requirements. This resource will support backlog burn-down by enabling faster story readiness and reducing cycle time through better requirement clarity. Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.