Advocate Aurora Health
Trauma Outreach Supervisor
Advocate Aurora Health, Libertyville, Illinois, United States, 60092
Department:
12801 Advocate Aurora Health Corporate - Trauma Recovery Center: Condell Hospital
Status:
Full time
Benefits Eligible:
Yes
Hou
rs Per Week:
40
Schedule Details/Additional Information:
Will be supervising 24/7 staff at Condell Medical Center, outpatient Trauma Outreach Workers that work M-f 6-6:30 and Trauma Outreach Workers in WI that currently work 8-4:30 monday through Friday
Pay Range $28.05 - $42.10
Major Responsibilities: Provides oversight of the hospital case management process for intentional trauma survivors, ensuring high quality patient care in accordance with established policies, procedures and overall strategic plan and expectations. Provides oversight of the case management and discharge process to ensure appropriate follow up care, connection to resources and safety from retaliation. Ensures that the TOW team facilitates continuity of care-related issues such as application requirements, charity care paperwork, victim compensation, etc. Maintains up-to-date information for the interdisciplinary team regarding resources that are available in the community and the health system for Trauma patients and family. Maintains referral relationships and communication with physicians, program managers, staff, employee assistance programs and clinics building the reputation, overall productivity and grant compliance of Advocate Trauma Recovery Center. Create procedures to collect data for analysis which measure and report the effectiveness of the TOWs in patient care and workplace violence. Presents information to key management, allowing them to make decisions about services provided. Ensures effective and timely communication for the interdisciplinary and multidisciplinary teams, including but not limited to street outreach, Trauma Recovery Center clinical team, nurses, social workers, physicians. Sets goals, objectives and action plans which are aligned with the overall strategic plan of Advocate Trauma Recovery Center. Monitor performance measures which will enhance the quality of services provided and are based on substantiated problem areas. Implements procedures which enhance the ongoing care of patients served. Ensures that department/unit operations are in compliance with all policies, procedures and regulatory agency requirements and department practices. Enforces, writes, develops and monitors policies and procedures which support regulatory requirements. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business. Responsible for scheduling and coverage across multiple hospitals being served by the Advocate Trauma Recovery Center. Must be able to round at our sites:
Advocate Condell Liberytyville, IL St. Luke's Medical Center Milwaukee, WI Aurora Sinai Medical Center Milwaukee, WI Aurora South Shore Hospital Cudahy, WI Licensure, Registration, and/or Certification Required:
None Required. Education Required:
High School diploma or equivalent Experience Required:
3+ years of management experience 3+ years of social service experience Knowledge, Skills & Abilities Required:
Thorough understanding of the issues of importance to referral sources. Demonstrates knowledge of mental health code, grant requirements, federal and state regulations and ability to train staff in these areas. Requires a systems perspective for problem solving, decision making, communication, quality improvement and customer service. Understands the criteria for levels of care and the clinical rationale for utilization of the continuum of care. Excellent human relations skills, analytical skills and communication skills. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more
Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
12801 Advocate Aurora Health Corporate - Trauma Recovery Center: Condell Hospital
Status:
Full time
Benefits Eligible:
Yes
Hou
rs Per Week:
40
Schedule Details/Additional Information:
Will be supervising 24/7 staff at Condell Medical Center, outpatient Trauma Outreach Workers that work M-f 6-6:30 and Trauma Outreach Workers in WI that currently work 8-4:30 monday through Friday
Pay Range $28.05 - $42.10
Major Responsibilities: Provides oversight of the hospital case management process for intentional trauma survivors, ensuring high quality patient care in accordance with established policies, procedures and overall strategic plan and expectations. Provides oversight of the case management and discharge process to ensure appropriate follow up care, connection to resources and safety from retaliation. Ensures that the TOW team facilitates continuity of care-related issues such as application requirements, charity care paperwork, victim compensation, etc. Maintains up-to-date information for the interdisciplinary team regarding resources that are available in the community and the health system for Trauma patients and family. Maintains referral relationships and communication with physicians, program managers, staff, employee assistance programs and clinics building the reputation, overall productivity and grant compliance of Advocate Trauma Recovery Center. Create procedures to collect data for analysis which measure and report the effectiveness of the TOWs in patient care and workplace violence. Presents information to key management, allowing them to make decisions about services provided. Ensures effective and timely communication for the interdisciplinary and multidisciplinary teams, including but not limited to street outreach, Trauma Recovery Center clinical team, nurses, social workers, physicians. Sets goals, objectives and action plans which are aligned with the overall strategic plan of Advocate Trauma Recovery Center. Monitor performance measures which will enhance the quality of services provided and are based on substantiated problem areas. Implements procedures which enhance the ongoing care of patients served. Ensures that department/unit operations are in compliance with all policies, procedures and regulatory agency requirements and department practices. Enforces, writes, develops and monitors policies and procedures which support regulatory requirements. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business. Responsible for scheduling and coverage across multiple hospitals being served by the Advocate Trauma Recovery Center. Must be able to round at our sites:
Advocate Condell Liberytyville, IL St. Luke's Medical Center Milwaukee, WI Aurora Sinai Medical Center Milwaukee, WI Aurora South Shore Hospital Cudahy, WI Licensure, Registration, and/or Certification Required:
None Required. Education Required:
High School diploma or equivalent Experience Required:
3+ years of management experience 3+ years of social service experience Knowledge, Skills & Abilities Required:
Thorough understanding of the issues of importance to referral sources. Demonstrates knowledge of mental health code, grant requirements, federal and state regulations and ability to train staff in these areas. Requires a systems perspective for problem solving, decision making, communication, quality improvement and customer service. Understands the criteria for levels of care and the clinical rationale for utilization of the continuum of care. Excellent human relations skills, analytical skills and communication skills. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more
Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.