NVA
Job Description
Client Service Representative (CSR) - Ehrlich Animal Hospital, Tampa, FL
8009 Gunn Hwy, Tampa, FL 33626
Ehrlich Animal Hospital & Arthritis Therapy Center in Tampa, FL, is seeking an enthusiastic and motivated Client Service Representative (CSR) to join our growing team! As the first point of contact for our clients, you'll play a vital role in creating a welcoming experience and ensuring smooth communication between our clients and veterinary team.
About Us
For over 30 years, Ehrlich Animal Hospital has proudly served the Citrus Park community, providing high-quality medicine and compassionate care for pets and their families. We're a 5-doctor practice offering wellness care, urgent care, surgery, dentistry, orthopedic procedures, rehabilitation, and more. Under new management, our team is focused on growth, professional development, and building an excellent workplace culture that values collaboration, education, and advancement.
Schedule & Pay
• 4x10-hour shifts per week
• Rotating weekends
• Competitive pay: $15.00 - $20.00 per hour, based on experience
Responsibilities
• Greet clients and provide exceptional customer service, in person and by phone
• Schedule appointments and manage medical records
• Process payments and explain invoices
• Support the veterinary team with clear, accurate communication
• Help maintain a professional and welcoming front desk environment
Qualifications
• Prior customer service experience required
• Veterinary or animal care experience a plus but not required
• Strong communication and multitasking skills
• A positive, team-oriented attitude with a desire to excel and grow
What We Offer
• Competitive hourly pay
• Continuing education opportunities
• Cross-training to expand your skillset and support career growth
• Room for advancement within the hospital and NVA network
• Comprehensive benefits package including:
o Health, dental, and vision insurance
o 401(k) with company match
o Paid time off
o Life insurance and employee assistance program
o Uniform allowance and employee pet care discounts
Why You'll Love Working Here At Ehrlich, we pride ourselves on our great team morale and supportive culture. We celebrate holidays with photo booths for pets, clients, and employees, participate in local community events and parades, and enjoy team-building activities like yoga sessions and staff lunches. Our long-standing client base trusts us to deliver outstanding care, and we're excited to add another passionate team member to help us continue that tradition.
Apply Today! If you're a customer service professional who is eager to grow, learn, and be part of a fun and supportive veterinary team, we'd love to hear from you!
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Client Service Representative (CSR) - Ehrlich Animal Hospital, Tampa, FL
8009 Gunn Hwy, Tampa, FL 33626
Ehrlich Animal Hospital & Arthritis Therapy Center in Tampa, FL, is seeking an enthusiastic and motivated Client Service Representative (CSR) to join our growing team! As the first point of contact for our clients, you'll play a vital role in creating a welcoming experience and ensuring smooth communication between our clients and veterinary team.
About Us
For over 30 years, Ehrlich Animal Hospital has proudly served the Citrus Park community, providing high-quality medicine and compassionate care for pets and their families. We're a 5-doctor practice offering wellness care, urgent care, surgery, dentistry, orthopedic procedures, rehabilitation, and more. Under new management, our team is focused on growth, professional development, and building an excellent workplace culture that values collaboration, education, and advancement.
Schedule & Pay
• 4x10-hour shifts per week
• Rotating weekends
• Competitive pay: $15.00 - $20.00 per hour, based on experience
Responsibilities
• Greet clients and provide exceptional customer service, in person and by phone
• Schedule appointments and manage medical records
• Process payments and explain invoices
• Support the veterinary team with clear, accurate communication
• Help maintain a professional and welcoming front desk environment
Qualifications
• Prior customer service experience required
• Veterinary or animal care experience a plus but not required
• Strong communication and multitasking skills
• A positive, team-oriented attitude with a desire to excel and grow
What We Offer
• Competitive hourly pay
• Continuing education opportunities
• Cross-training to expand your skillset and support career growth
• Room for advancement within the hospital and NVA network
• Comprehensive benefits package including:
o Health, dental, and vision insurance
o 401(k) with company match
o Paid time off
o Life insurance and employee assistance program
o Uniform allowance and employee pet care discounts
Why You'll Love Working Here At Ehrlich, we pride ourselves on our great team morale and supportive culture. We celebrate holidays with photo booths for pets, clients, and employees, participate in local community events and parades, and enjoy team-building activities like yoga sessions and staff lunches. Our long-standing client base trusts us to deliver outstanding care, and we're excited to add another passionate team member to help us continue that tradition.
Apply Today! If you're a customer service professional who is eager to grow, learn, and be part of a fun and supportive veterinary team, we'd love to hear from you!
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.