Dispatcher

**Done! Plumbing, Heating, Cooling, & Electrical: **We have been your trusted HVAC, Plumbing, & Electrical provider serving the Denver metro area since 1999. Our top notch service and outstanding customer service are what makes Done the ‘go to' service company in the area. But where would we be without the heroes on our support team? We'd rather not find out! Apply to be a Done hero today! ****

The Good Stuff:

$20-24/hr - based on experience

In-office

position from 11am-8pm, weekend work required

Great working environment

Medical, Dental, Vision and more

401k with company matching

PTO, Paid Holidays, Paid Parental Leave

Job Duties:

Organize & coordinate daily schedules based on

call priority

&

technician ability

Dispatch & debrief our technicians

Monitor performance of service techs

Communicate with customers in a timely & effective manner

Understand sales goals & hold team accountable

What you need:

HS Diploma or GED

1+ year of dispatch experience, preferably dispatching technicians

Proficiency with Microsoft Office or Google Suite

Preferred experience using a Customer Service Software such as Service Titan

High ability to multi-task and switch tasks quickly

Excellent organizational skills