StateJobsNY
Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.
The Department of Financial Services is seeking candidates for the position of Administrative Specialist 1, SG-18 in the Consumer Assistant Unit. Duties include, but are not limited to, the following:
• Coordinates responses with the Department's legislative liaison area and updates the correspondence system; • Manages documents and communications with vendors for the certification and re-certification processes; • Communicates and provides documents to consumers referred by the Call Center; • Coordinates and tracks responses to FOIL requests, corresponds with counsel's office and outside entities; • Prepares written materials, including brochures, reports, and other material, about CAU programs and outreach; • Prepares and coordinates monthly, annual, and periodic reports; • Maintains documents and sends correspondence for the unit; • Makes recommendations for improvements for CAU operations; • Updates and maintains information in various systems; • Manages meetings for Deputy Superintendent and CAU managers; and • Other duties as assigned.
Minimum Qualifications Appointment Method:
List Appointment: Candidates must be reachable on the Civil Service eligible lists for 00-500010 and 26-872010.
Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Sections 70.1 or 52.6 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov/cmo/.
Please note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.
55 b/c Appointment: Candidates must meet the eligibility requirements of the Governor's Program to Hire Individuals and Veterans with Disabilities as described in Civil Service Law • 55b/c. Information about this program can be found here: https://www.cs.ny.gov/rp55/
Minimum Qualifications: Trainee 1 - A bachelor's or higher degree. Trainee 2 - A bachelor's degree and one year of professional experience providing administrative and staff support to executives, program managers and staff, boards, or commissions by overseeing budget, human resources, and business services activities for an organization or program. Journey Level - A bachelor's degree and two years of professional experience providing administrative and staff support to executives, program managers and staff, boards, or commissions by overseeing budget, human resources, and business services activities for an organization or program. Substitution: A Juris Doctor, Master's or higher degree in a related field can substitute for one year of specialized experience.
NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply (see minimum qualifications above). At this time, agencies may recruit and hire employees by making permanent non-competitive appointments. At a future date (within one year of appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.
Salary: Trainee 1, NS (equated to SG-14): $53,764 Trainee 2, NS (equated to SG-16): $59,994 Journey Level, SG-18: $66, 951 - $ 85,138
Appointment Status: Permanent
Some positions may require additional credentials or a background check to verify your identity.
Name Gregory Marsh
Telephone
Fax (518) 402-5071
Email Address Gregory.Marsh@dfs.ny.gov
Address
Street One Commerce Plaza
Suite 301
City New York
State NY
Zip Code 12257
Notes on Applying To Apply: Interested qualified candidates must submit a resume, letter of interest, and an unofficial copy of their transcripts no later than September 19, 2025 to the email address listed below. Please include the Box # (Box AS1-CAU-00605) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.
Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas.
Gregory Marsh Box AS1-CAU-00605 New York State Department of Financial Services Office of Human Resources Management One Commerce Plaza, Suite 301 Albany, NY 12257 Email: Gregory.Marsh@dfs.ny.gov Fax: (518) 402-5071
All candidates that apply may not be scheduled for an interview.
Public Service Loan Forgiveness Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.
All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.
The Department of Financial Services is seeking candidates for the position of Administrative Specialist 1, SG-18 in the Consumer Assistant Unit. Duties include, but are not limited to, the following:
• Coordinates responses with the Department's legislative liaison area and updates the correspondence system; • Manages documents and communications with vendors for the certification and re-certification processes; • Communicates and provides documents to consumers referred by the Call Center; • Coordinates and tracks responses to FOIL requests, corresponds with counsel's office and outside entities; • Prepares written materials, including brochures, reports, and other material, about CAU programs and outreach; • Prepares and coordinates monthly, annual, and periodic reports; • Maintains documents and sends correspondence for the unit; • Makes recommendations for improvements for CAU operations; • Updates and maintains information in various systems; • Manages meetings for Deputy Superintendent and CAU managers; and • Other duties as assigned.
Minimum Qualifications Appointment Method:
List Appointment: Candidates must be reachable on the Civil Service eligible lists for 00-500010 and 26-872010.
Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Sections 70.1 or 52.6 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov/cmo/.
Please note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.
55 b/c Appointment: Candidates must meet the eligibility requirements of the Governor's Program to Hire Individuals and Veterans with Disabilities as described in Civil Service Law • 55b/c. Information about this program can be found here: https://www.cs.ny.gov/rp55/
Minimum Qualifications: Trainee 1 - A bachelor's or higher degree. Trainee 2 - A bachelor's degree and one year of professional experience providing administrative and staff support to executives, program managers and staff, boards, or commissions by overseeing budget, human resources, and business services activities for an organization or program. Journey Level - A bachelor's degree and two years of professional experience providing administrative and staff support to executives, program managers and staff, boards, or commissions by overseeing budget, human resources, and business services activities for an organization or program. Substitution: A Juris Doctor, Master's or higher degree in a related field can substitute for one year of specialized experience.
NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply (see minimum qualifications above). At this time, agencies may recruit and hire employees by making permanent non-competitive appointments. At a future date (within one year of appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.
Salary: Trainee 1, NS (equated to SG-14): $53,764 Trainee 2, NS (equated to SG-16): $59,994 Journey Level, SG-18: $66, 951 - $ 85,138
Appointment Status: Permanent
Some positions may require additional credentials or a background check to verify your identity.
Name Gregory Marsh
Telephone
Fax (518) 402-5071
Email Address Gregory.Marsh@dfs.ny.gov
Address
Street One Commerce Plaza
Suite 301
City New York
State NY
Zip Code 12257
Notes on Applying To Apply: Interested qualified candidates must submit a resume, letter of interest, and an unofficial copy of their transcripts no later than September 19, 2025 to the email address listed below. Please include the Box # (Box AS1-CAU-00605) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.
Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas.
Gregory Marsh Box AS1-CAU-00605 New York State Department of Financial Services Office of Human Resources Management One Commerce Plaza, Suite 301 Albany, NY 12257 Email: Gregory.Marsh@dfs.ny.gov Fax: (518) 402-5071
All candidates that apply may not be scheduled for an interview.
Public Service Loan Forgiveness Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.
All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.