Hustle Notice Biz
Call Center Representative
Department:
Linked Light Pulse
Employment Type:
Full Time
Location:
Houston, TX
Compensation:
$59,000 - $66,000 / year
Description
Job Description We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. As a Call Center Representative, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibilities will include handling inbound and outbound calls, addressing customer inquiries, and resolving issues in a timely manner.
Key Responsibilities
Responsibilities Handle inbound and outbound calls to assist customers with their inquiries. Resolve customer issues and complaints effectively and efficiently. Provide accurate information about products and services to customers. Maintain detailed records of customer interactions and transactions. Follow up with customers to ensure their issues are resolved and satisfaction is achieved. Collaborate with team members to improve processes and customer service. Skills, Knowledge and Expertise
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred. Proven experience in a call center or customer service role. Excellent verbal and written communication skills. Ability to handle difficult situations and resolve complaints professionally. Proficient in using computer systems and software applications. Strong problem-solving skills and attention to detail. Benefits
Benefits
Competitive salary. Professional growth and career advancement opportunities. Health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment. Ongoing training and development programs.
Department:
Linked Light Pulse
Employment Type:
Full Time
Location:
Houston, TX
Compensation:
$59,000 - $66,000 / year
Description
Job Description We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. As a Call Center Representative, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibilities will include handling inbound and outbound calls, addressing customer inquiries, and resolving issues in a timely manner.
Key Responsibilities
Responsibilities Handle inbound and outbound calls to assist customers with their inquiries. Resolve customer issues and complaints effectively and efficiently. Provide accurate information about products and services to customers. Maintain detailed records of customer interactions and transactions. Follow up with customers to ensure their issues are resolved and satisfaction is achieved. Collaborate with team members to improve processes and customer service. Skills, Knowledge and Expertise
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred. Proven experience in a call center or customer service role. Excellent verbal and written communication skills. Ability to handle difficult situations and resolve complaints professionally. Proficient in using computer systems and software applications. Strong problem-solving skills and attention to detail. Benefits
Benefits
Competitive salary. Professional growth and career advancement opportunities. Health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment. Ongoing training and development programs.