American Business Solutions
Engagement Type
Contract
Key Responsibilities:
• Configure and maintain ITOM, HAM, and SAM modules in ServiceNow.
• Perform system administration tasks, including user management, access control, and workflow automation.
• Support instance upgrades, patching, and system performance tuning.
• Troubleshoot and resolve technical issues and system errors.
• Ensure compliance with ServiceNow best practices and governance policies.
Required Skills:
• ServiceNow Certified System Administrator (CSA) is required.
• Experience with Automated Test Framework (ATF).
• Exposure to ServiceNow App Engine and Flow Designer.
• Understanding of CMDB and Discovery.
• Knowledge of Employee Service Portal and custom widget development
• 4-year college degree or equivalent technical study - Preferred - 4 Years
• Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
• Familiarity with Agile/Scrum methodologies.
• ITIL V4 Foundation Certification - Preferred
Required/Desired Skills
Skill Required/Desired Amount of Experience Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay). Required 4 Years ServiceNow Certified System Administrator (CSA) Required 0 Experience with Automated Test Framework (ATF). Required 0 Exposure to ServiceNow App Engine and Flow Designer. Required 0 Understanding of CMDB and Discovery. Required 0 Familiarity with Agile/Scrum methodologies. Required 0 4-year college degree or equivalent technical study Desired 0 ITIL V4 Foundation Certification Desired 0
Skills:
ITOM, HRSD, SPM
Contract
Key Responsibilities:
• Configure and maintain ITOM, HAM, and SAM modules in ServiceNow.
• Perform system administration tasks, including user management, access control, and workflow automation.
• Support instance upgrades, patching, and system performance tuning.
• Troubleshoot and resolve technical issues and system errors.
• Ensure compliance with ServiceNow best practices and governance policies.
Required Skills:
• ServiceNow Certified System Administrator (CSA) is required.
• Experience with Automated Test Framework (ATF).
• Exposure to ServiceNow App Engine and Flow Designer.
• Understanding of CMDB and Discovery.
• Knowledge of Employee Service Portal and custom widget development
• 4-year college degree or equivalent technical study - Preferred - 4 Years
• Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
• Familiarity with Agile/Scrum methodologies.
• ITIL V4 Foundation Certification - Preferred
Required/Desired Skills
Skill Required/Desired Amount of Experience Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay). Required 4 Years ServiceNow Certified System Administrator (CSA) Required 0 Experience with Automated Test Framework (ATF). Required 0 Exposure to ServiceNow App Engine and Flow Designer. Required 0 Understanding of CMDB and Discovery. Required 0 Familiarity with Agile/Scrum methodologies. Required 0 4-year college degree or equivalent technical study Desired 0 ITIL V4 Foundation Certification Desired 0
Skills:
ITOM, HRSD, SPM