Vision
Project Manager, Direct Mail Operations (IL)
Vision, Bolingbrook, Illinois, United States, 60440
Project Manager, Direct Mail Operations (IL)
Summary/Objective
The Project Manager, Operations is a key member of the Operations department in the Direct Mail division, responsible for supporting client relationships through planning and executing all aspects of direct mail projects. The Project Manager ensures that all aspects of projects are fulfilled correctly and on time for Amsives direct mail clients with a medium degree of complexity. Essential Functions Manage all aspects of direct mail projects for assigned clients, including intake, documentation, timelines, work instructions, quoting and inventory ordering, quality control and invoicing. Work closely with internal departments such as: production scheduling, estimating/purchasing, data services, creative and others Be an advocate for the client within Operations working to ensure the quality and accuracy of work completed. Support Senior Project Manager in handling more complex clients. Maintain documentation of customer requirements and keep detailed, accurate records of changes to client processes. Verify and proactively communicate project status to clients Create project plans, specifications, and job instructions for all necessary departments Achieve a strong knowledge of: Amsives enterprise resource planning software Direct mail production and art specifications USPS policies and procedures Internal processes Client programs and requirements
Create production samples for in-house and client use Monitor inventory and postage levels for assigned clients, to avoid project delays Provide reporting as needed Build and maintain relationships with assigned clients and internal stakeholders Execute change management process as needed to ensure quality and capture associated costs Mitigate client issues effectively following escalation procedures on any issues that may arise Assist Sales team with Statement of Work documentation, as needed
Skills, Experience and Qualifications
At least 2 years' experience as a Project Manager or Project Coordinator in industry. Bachelors Degree or equivalent mix of education paired with relevant experience in similar role. Relevant industry experience preferred. Able to be a team player through relationships, cross-training and back up other teams members as needed. Ability to learn and understand the USPS regulations for the Print, Direct Mail, Direct Marketing, Advertising and Business Services related industry. Strong written and verbal communication skills. Proficient in Microsoft Office application software.
Work Environment
This onsite role is located in Bolingbrook, IL. The position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands
Must be able to stand for at least 8 hours per day Must be able to lift up to 50 pounds PPE may be required for certain job functions
Security Clearance
Amsive is a Federal Contractor, and this position may require government security clearance for certain projects. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity
Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsives continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. Equal Employment Opportunity Compliance
As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. #J-18808-Ljbffr
The Project Manager, Operations is a key member of the Operations department in the Direct Mail division, responsible for supporting client relationships through planning and executing all aspects of direct mail projects. The Project Manager ensures that all aspects of projects are fulfilled correctly and on time for Amsives direct mail clients with a medium degree of complexity. Essential Functions Manage all aspects of direct mail projects for assigned clients, including intake, documentation, timelines, work instructions, quoting and inventory ordering, quality control and invoicing. Work closely with internal departments such as: production scheduling, estimating/purchasing, data services, creative and others Be an advocate for the client within Operations working to ensure the quality and accuracy of work completed. Support Senior Project Manager in handling more complex clients. Maintain documentation of customer requirements and keep detailed, accurate records of changes to client processes. Verify and proactively communicate project status to clients Create project plans, specifications, and job instructions for all necessary departments Achieve a strong knowledge of: Amsives enterprise resource planning software Direct mail production and art specifications USPS policies and procedures Internal processes Client programs and requirements
Create production samples for in-house and client use Monitor inventory and postage levels for assigned clients, to avoid project delays Provide reporting as needed Build and maintain relationships with assigned clients and internal stakeholders Execute change management process as needed to ensure quality and capture associated costs Mitigate client issues effectively following escalation procedures on any issues that may arise Assist Sales team with Statement of Work documentation, as needed
Skills, Experience and Qualifications
At least 2 years' experience as a Project Manager or Project Coordinator in industry. Bachelors Degree or equivalent mix of education paired with relevant experience in similar role. Relevant industry experience preferred. Able to be a team player through relationships, cross-training and back up other teams members as needed. Ability to learn and understand the USPS regulations for the Print, Direct Mail, Direct Marketing, Advertising and Business Services related industry. Strong written and verbal communication skills. Proficient in Microsoft Office application software.
Work Environment
This onsite role is located in Bolingbrook, IL. The position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands
Must be able to stand for at least 8 hours per day Must be able to lift up to 50 pounds PPE may be required for certain job functions
Security Clearance
Amsive is a Federal Contractor, and this position may require government security clearance for certain projects. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity
Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsives continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. Equal Employment Opportunity Compliance
As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. #J-18808-Ljbffr