Rippling
Account Manager - Mid-Market Standalone (Growth & Retention)
Rippling, San Francisco, California, United States, 94199
Overview
Account Manager - Mid-Market Standalone (Growth & Retention)
position at Rippling. Standalone Account Managers are ambitious AMs who can manage a more strategic sales cycle while advising customers that are consolidating more of their tech stack to Rippling. What You Will Do Assist customers who are using Rippling for specific product suites to realize the full potential of the platform by consolidating more of their processes into Rippling. Proactively engage customers in your book via key lifecycle events: go live, executive business reviews, contract renewal, and other milestones. Field customer requests and lead initiatives in your book to meet company objectives for adoption, retention, and revenue growth. Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach. Navigate a sales process by building relationships with multiple stakeholders through remote meetings. Negotiate and coordinate customer procurement and contract execution. Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets. Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting. Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and work with cross-functional teams to ensure customer success and long-term outcomes.
What You Will Need
3+ years of SaaS experience in account management or sales. Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant). Competitive and creative drive to win over customers and think outside the box to close deals. Demonstrated ability to run a sales discovery and demo meeting and manage a structured sales process. Proven success building and maintaining long-term commercial relationships. Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company. Highly organized, self-motivated, and detail-oriented; excellent follow-through on projects and tasks big and small. High integrity; enthusiastic about a great company for the long term. New Logo Sales / Account Executive experience is a plus, but not required.
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Based in San Francisco, CA, Rippling has raised $1.4B+ from top investors and was named one of America's best startup employers by Forbes. We prioritize candidate safety. All official communications will be sent from @Rippling.com addresses. Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling values in-office collaboration. For office-based employees, working in the office a minimum of three days per week is considered an essential function of the role as part of current policy. This role will receive a competitive compensation package including benefits and equity. Compensation is based on factors such as experience and location. Final offer amounts may vary. OTE (60/40 base/variable) structure: Tier 1: $170,000/year OTE (Office based) Tier 2: $150,000/year OTE (Remote based) Commission is not guaranteed
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Advertising, and Public Relations
Industries
Software Development
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Account Manager - Mid-Market Standalone (Growth & Retention)
position at Rippling. Standalone Account Managers are ambitious AMs who can manage a more strategic sales cycle while advising customers that are consolidating more of their tech stack to Rippling. What You Will Do Assist customers who are using Rippling for specific product suites to realize the full potential of the platform by consolidating more of their processes into Rippling. Proactively engage customers in your book via key lifecycle events: go live, executive business reviews, contract renewal, and other milestones. Field customer requests and lead initiatives in your book to meet company objectives for adoption, retention, and revenue growth. Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach. Navigate a sales process by building relationships with multiple stakeholders through remote meetings. Negotiate and coordinate customer procurement and contract execution. Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets. Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting. Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and work with cross-functional teams to ensure customer success and long-term outcomes.
What You Will Need
3+ years of SaaS experience in account management or sales. Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant). Competitive and creative drive to win over customers and think outside the box to close deals. Demonstrated ability to run a sales discovery and demo meeting and manage a structured sales process. Proven success building and maintaining long-term commercial relationships. Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company. Highly organized, self-motivated, and detail-oriented; excellent follow-through on projects and tasks big and small. High integrity; enthusiastic about a great company for the long term. New Logo Sales / Account Executive experience is a plus, but not required.
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Based in San Francisco, CA, Rippling has raised $1.4B+ from top investors and was named one of America's best startup employers by Forbes. We prioritize candidate safety. All official communications will be sent from @Rippling.com addresses. Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling values in-office collaboration. For office-based employees, working in the office a minimum of three days per week is considered an essential function of the role as part of current policy. This role will receive a competitive compensation package including benefits and equity. Compensation is based on factors such as experience and location. Final offer amounts may vary. OTE (60/40 base/variable) structure: Tier 1: $170,000/year OTE (Office based) Tier 2: $150,000/year OTE (Remote based) Commission is not guaranteed
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Advertising, and Public Relations
Industries
Software Development
#J-18808-Ljbffr