CAL IT Group
CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking an Office Administrator to support daily operations, teams, and clients. This role plays a key part in keeping our office running smoothly while supporting financial, sales, and technical processes.
Role Overview
As the Office Administrator, you will oversee office operations, coordinate with internal teams and customers, and assist with administrative, financial, sales, and technical tasks. You will track performance metrics and operational compliance, while handling confidential information with discretion and professionalism. Key Responsibilities
Office Operations & Administration
Manage office supplies and vendor relationships to ensure adequate stock Oversee general administrative workflows and support special projects Schedule and coordinate meetings internally and with clients Organize and maintain the office environment for efficiency and productivity
Partner & Customer Communications
Monitor business owner emails and phone calls daily Prioritize tasks and escalate as needed Coordinate customer meetings and follow-ups Maintain professional communication standards with all partners and clients
Financial & Invoicing Support
Prepare and send invoices accurately and on schedule Track invoice status and follow up on outstanding payments Deposit checks and manage customer accounts in QuickBooks Pay office bills and maintain financial records for reporting purposes
Sales & CRM Support
Assist in maintaining CRM data, ensuring accuracy and consistency Support the sales team with reporting, data entry, and lead tracking
Technical Operations & Oversight
Assist technical teams with operational tasks, monitoring KPIs and SLAs Support cybersecurity and compliance processes, such as policy tracking and security awareness training Track project progress, generate operational reports, and ensure adherence to standards and procedures
Required Skills & Qualifications
Proven experience in office management, administrative support, or similar roles Experience with QuickBooks and CRM systems (e.g., Salesforce, HubSpot) preferred Strong organizational skills, attention to detail, and ability to multitask Excellent written and verbal communication skills Proficiency in Microsoft Office Suite Ability to work independently and collaborate effectively with internal teams Working Conditions
Desk-based work with extended hours using a computer, keyboard, and mouse Additional Information
This job description is not all-inclusive; other duties may be assigned to meet organizational needs. Compensation & Benefits
Ten paid holidays per year Paid time off Paid Sick time 401(k) with matching Health insurance Dental insurance Vision insurance Volunteer time off Casual work environment Cell phone reimbursement Professional development assistance Referral program Location
Huntington Beach, CA Job Details
Seniority level:
Entry level Employment type:
Full-time Job function:
Sales, General Business, and Education Industries:
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
As the Office Administrator, you will oversee office operations, coordinate with internal teams and customers, and assist with administrative, financial, sales, and technical tasks. You will track performance metrics and operational compliance, while handling confidential information with discretion and professionalism. Key Responsibilities
Office Operations & Administration
Manage office supplies and vendor relationships to ensure adequate stock Oversee general administrative workflows and support special projects Schedule and coordinate meetings internally and with clients Organize and maintain the office environment for efficiency and productivity
Partner & Customer Communications
Monitor business owner emails and phone calls daily Prioritize tasks and escalate as needed Coordinate customer meetings and follow-ups Maintain professional communication standards with all partners and clients
Financial & Invoicing Support
Prepare and send invoices accurately and on schedule Track invoice status and follow up on outstanding payments Deposit checks and manage customer accounts in QuickBooks Pay office bills and maintain financial records for reporting purposes
Sales & CRM Support
Assist in maintaining CRM data, ensuring accuracy and consistency Support the sales team with reporting, data entry, and lead tracking
Technical Operations & Oversight
Assist technical teams with operational tasks, monitoring KPIs and SLAs Support cybersecurity and compliance processes, such as policy tracking and security awareness training Track project progress, generate operational reports, and ensure adherence to standards and procedures
Required Skills & Qualifications
Proven experience in office management, administrative support, or similar roles Experience with QuickBooks and CRM systems (e.g., Salesforce, HubSpot) preferred Strong organizational skills, attention to detail, and ability to multitask Excellent written and verbal communication skills Proficiency in Microsoft Office Suite Ability to work independently and collaborate effectively with internal teams Working Conditions
Desk-based work with extended hours using a computer, keyboard, and mouse Additional Information
This job description is not all-inclusive; other duties may be assigned to meet organizational needs. Compensation & Benefits
Ten paid holidays per year Paid time off Paid Sick time 401(k) with matching Health insurance Dental insurance Vision insurance Volunteer time off Casual work environment Cell phone reimbursement Professional development assistance Referral program Location
Huntington Beach, CA Job Details
Seniority level:
Entry level Employment type:
Full-time Job function:
Sales, General Business, and Education Industries:
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr