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Vitu

Auditor - Interstate

Vitu, Chicago, Illinois, United States, 60290

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Auditor - Interstate

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Vitu

Vitu is a private equity-backed (Accel-KKR) innovative SaaS company providing cutting-edge services to the motor vehicle industry. The company is experiencing exponential growth and is seeking leaders and team members to support and drive its continued success. Vitu has offices in California, Florida, Illinois, Indiana, Minnesota, Montana, New Hampshire, Oregon, Pennsylvania, Texas, and Virginia.

Position Overview Auditors are responsible for document handling support and verifying received paperwork according to DMV policies and internal procedures. The Audit team aims to provide excellent customer service while adhering to Vitu policies and workflows to ensure efficiency and compliance with state titling and registration requirements. The ideal candidate possesses excellent communication skills and strong attention to detail.

Responsibilities

Adhere to all Interstate Standard Operating Procedures to support audit efficiency and Vitu's strategic vision.

Assist the National Registration team in reviewing title work within the set timeline.

Audit title work against DMV policies, providing notices to customers and state agencies as per company procedures.

Provide customer support by offering feedback and resolutions via the Vitu communication platform.

Work with the Office Manager to review key performance indicators.

Identify process improvements to enhance customer satisfaction.

Required Experience

Dealership or DMV experience (preferred).

Proficiency with Microsoft Word, Excel, Outlook, Google Suites, or equivalent.

Excellent computer skills (Mac or PC).

Strong professional written and verbal communication skills.

Ability to work independently and as part of a team.

Attention to detail.

Time management and multitasking skills.

Additional Details

Seniority level: Entry level

Employment type: Full-time

Job function: Accounting/Auditing and Finance

Industry: Accounting

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