Gong
Senior Sales Engineer (Gong Engage) - Gong
Location: This position is a hybrid-based role (office and remote). Gong empowers revenue teams to improve productivity, increase predictability, and drive revenue growth by understanding customers and business trends. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows essential for business success. More than 4,500 companies rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. Role overview:
The mission of our Sales Engineers at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes. As one of the founding Sales Engineers on our Engage Specialist SE team, you will be instrumental in creating raving fans of our Gong Engage product suite among our most strategic prospects and customers. Additionally, you will help shape the pre-sales processes and collateral for the rest of the Sales Engineering team and GTM organization with respect to Gong Engage, ultimately helping to accelerate sales cycles. Responsibilities Work alongside Sales and Customer Success as the Gong Engage product expert and account team technical advisor. Thoroughly understand all aspects of the Gong Engage product to explain and demo the technology to all types of users. Understand the entire Gong Revenue AI platform to position how Gong Engage and other parts of the platform can help customers achieve revenue outcomes. Be the trusted advisor to prospects and customers to ensure they get the correct business outcome and value from Gong technology. Conduct detailed use case discovery sessions on prospects’ customer engagement workflows. Execute the build and delivery of outcome-based demos and solution architecture diagrams for complex use cases. Assist prospects and customers with trials (POCs, pilots) when appropriate. Craft content to show customers how to leverage Gong Engage for specific use cases. Explain complex business and technical requirements in simple terms. Assist with RFPs and questionnaires in the context of sales cycles. Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Services, Product Management, Engineering) to close deals. Partner with Marketing on demand-gen activities (webinars, conferences, events). Contribute reusable assets to the Sales Engineering team and the company at-large. Collaborate with Product Marketing, Product Management, and Engineering to share voice of the customer feedback to influence product roadmap and GTM strategies. Qualifications 4-6 years of customer-facing experience in a sales engineering role (pre-sales) or related work. Experience selling to decision makers in Marketing, Operations, Sales Development, and other top-of-funnel stakeholders. Understanding of top-of-funnel, marketing, and/or sales development industries, competitors, and landscape. Passion for serving customers with customer-facing pre-sales/sales experience; ideally in sales engineering. Experience with sales technology: CRMs, cloud architecture, or telephony/web conference systems. Understanding of essential sales workflows, including forecasting and prospecting. Knowledge of GTM sales team personas; experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON. Understanding of security and privacy pertaining to SaaS systems. Excellent verbal and written communication skills; strong interpersonal and teamwork abilities. Passion for technology and problem solving. Perks & Benefits Medical, dental, and vision plans with options to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend. Mental health benefits with covered therapy and coaching. 401(k) with company match. Education and learning stipend for personal growth. Flexible vacation policy. Paid parental leave. Company-wide recharge days each quarter. Work-from-home stipend for remote work. Compensation
The annual OTE for this position is $160,000-$180,000 USD. Compensation is based on factors including skills, qualifications, experience, and location. Gong uses a location-based compensation structure and may offer different ranges by location. Total compensation may include base pay, incentive compensation, bonus, equity, and benefits. Some sales programs offer the potential to exceed targeted earnings for those who exceed targets. We are always open to discussing opportunities with outstanding candidates. If this role isn’t a fit, we may have other roles to consider. We welcome outreach from interested applicants. Security notice
We have observed a rise in recruiting impersonations. All Gong recruiting emails will come from the @gong.io domain. Any outreach claiming to be from Gong from other sources should be ignored. Gong is an equal-opportunity employer. We do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong’s privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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Location: This position is a hybrid-based role (office and remote). Gong empowers revenue teams to improve productivity, increase predictability, and drive revenue growth by understanding customers and business trends. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows essential for business success. More than 4,500 companies rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. Role overview:
The mission of our Sales Engineers at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes. As one of the founding Sales Engineers on our Engage Specialist SE team, you will be instrumental in creating raving fans of our Gong Engage product suite among our most strategic prospects and customers. Additionally, you will help shape the pre-sales processes and collateral for the rest of the Sales Engineering team and GTM organization with respect to Gong Engage, ultimately helping to accelerate sales cycles. Responsibilities Work alongside Sales and Customer Success as the Gong Engage product expert and account team technical advisor. Thoroughly understand all aspects of the Gong Engage product to explain and demo the technology to all types of users. Understand the entire Gong Revenue AI platform to position how Gong Engage and other parts of the platform can help customers achieve revenue outcomes. Be the trusted advisor to prospects and customers to ensure they get the correct business outcome and value from Gong technology. Conduct detailed use case discovery sessions on prospects’ customer engagement workflows. Execute the build and delivery of outcome-based demos and solution architecture diagrams for complex use cases. Assist prospects and customers with trials (POCs, pilots) when appropriate. Craft content to show customers how to leverage Gong Engage for specific use cases. Explain complex business and technical requirements in simple terms. Assist with RFPs and questionnaires in the context of sales cycles. Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Services, Product Management, Engineering) to close deals. Partner with Marketing on demand-gen activities (webinars, conferences, events). Contribute reusable assets to the Sales Engineering team and the company at-large. Collaborate with Product Marketing, Product Management, and Engineering to share voice of the customer feedback to influence product roadmap and GTM strategies. Qualifications 4-6 years of customer-facing experience in a sales engineering role (pre-sales) or related work. Experience selling to decision makers in Marketing, Operations, Sales Development, and other top-of-funnel stakeholders. Understanding of top-of-funnel, marketing, and/or sales development industries, competitors, and landscape. Passion for serving customers with customer-facing pre-sales/sales experience; ideally in sales engineering. Experience with sales technology: CRMs, cloud architecture, or telephony/web conference systems. Understanding of essential sales workflows, including forecasting and prospecting. Knowledge of GTM sales team personas; experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON. Understanding of security and privacy pertaining to SaaS systems. Excellent verbal and written communication skills; strong interpersonal and teamwork abilities. Passion for technology and problem solving. Perks & Benefits Medical, dental, and vision plans with options to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend. Mental health benefits with covered therapy and coaching. 401(k) with company match. Education and learning stipend for personal growth. Flexible vacation policy. Paid parental leave. Company-wide recharge days each quarter. Work-from-home stipend for remote work. Compensation
The annual OTE for this position is $160,000-$180,000 USD. Compensation is based on factors including skills, qualifications, experience, and location. Gong uses a location-based compensation structure and may offer different ranges by location. Total compensation may include base pay, incentive compensation, bonus, equity, and benefits. Some sales programs offer the potential to exceed targeted earnings for those who exceed targets. We are always open to discussing opportunities with outstanding candidates. If this role isn’t a fit, we may have other roles to consider. We welcome outreach from interested applicants. Security notice
We have observed a rise in recruiting impersonations. All Gong recruiting emails will come from the @gong.io domain. Any outreach claiming to be from Gong from other sources should be ignored. Gong is an equal-opportunity employer. We do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong’s privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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