Ameriprise Financial Services, LLC
Director, Change Management
Ameriprise Financial Services, LLC, Minneapolis, Minnesota, United States, 55400
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Director, Change Management
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Ameriprise Financial Services, LLC Overview
Own field change management strategy, planning, rollout, and post-rollout transition for AWM initiatives impacting advisors and their practices. Work with business owners, stakeholders, field partners and cross organizational teams to develop and align on implementation approach and associated plans. Manage implementation execution and reporting. Deliver post-implementation assessment. Responsibilities
Lead end-to-end change management for significant projects and programs that impact advisors and their practices, from strategic approach and execution planning through roll out and post-roll out transition. Collaborate with key business and field leaders to understand the change and its field impact to develop and align on implementation approach and timing. Follow and apply proven change management processes and guiding principles. Lead cross-functional team (business, communications, learning and development, coaching, support) through development of a national rollout plan that will prepare field members to adopt the change. Plan will include specific implementation tactics, metrics to be tracked and assessed, the implementation timeline, and support approach. Influence at all levels of the organization to ensure appropriate strategy and plan are created to meet business objectives. Lead Implementation Manager in development and execution of a test plan to confirm end-to-end change management approach and adjust plan based on learnings prior to rolling out nationally. Oversee post-implementation review and ongoing reporting of field implementation metrics, risks, issues, and dependencies. Maintain ongoing reporting of field implementation status and risks; drive completion of follow-up items to ensure uptake and results. Qualifications
Required: Bachelor\'s degree or equivalent (4 years). 7-10 years of relevant experience. 3+ years of experience planning and executing change management for business initiatives. Strong collaboration, influencing, leadership, communication, and relationship management skills. Strong organizational, process and project management skills. Experience in managing transformational initiatives and ability to progress with ambiguity. Ability to navigate across a matrix organization and work across boundaries. Preferred Qualifications
Change Management certification (Certifications Preferred). Previous experience with successful rollouts to Ameriprise field channels (AFG, AAG, AFIG and AAC). Previous experience working with the AWM organization. About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Compensation and Benefits
The estimated base salary for this role is $128,400 - $147,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. Most roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives. We offer a competitive benefits program including vacation, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status or any other basis prohibited by law. Job Details
Full-time Exempt Location: Minneapolis, MN (as applicable)
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Director, Change Management
role at
Ameriprise Financial Services, LLC Overview
Own field change management strategy, planning, rollout, and post-rollout transition for AWM initiatives impacting advisors and their practices. Work with business owners, stakeholders, field partners and cross organizational teams to develop and align on implementation approach and associated plans. Manage implementation execution and reporting. Deliver post-implementation assessment. Responsibilities
Lead end-to-end change management for significant projects and programs that impact advisors and their practices, from strategic approach and execution planning through roll out and post-roll out transition. Collaborate with key business and field leaders to understand the change and its field impact to develop and align on implementation approach and timing. Follow and apply proven change management processes and guiding principles. Lead cross-functional team (business, communications, learning and development, coaching, support) through development of a national rollout plan that will prepare field members to adopt the change. Plan will include specific implementation tactics, metrics to be tracked and assessed, the implementation timeline, and support approach. Influence at all levels of the organization to ensure appropriate strategy and plan are created to meet business objectives. Lead Implementation Manager in development and execution of a test plan to confirm end-to-end change management approach and adjust plan based on learnings prior to rolling out nationally. Oversee post-implementation review and ongoing reporting of field implementation metrics, risks, issues, and dependencies. Maintain ongoing reporting of field implementation status and risks; drive completion of follow-up items to ensure uptake and results. Qualifications
Required: Bachelor\'s degree or equivalent (4 years). 7-10 years of relevant experience. 3+ years of experience planning and executing change management for business initiatives. Strong collaboration, influencing, leadership, communication, and relationship management skills. Strong organizational, process and project management skills. Experience in managing transformational initiatives and ability to progress with ambiguity. Ability to navigate across a matrix organization and work across boundaries. Preferred Qualifications
Change Management certification (Certifications Preferred). Previous experience with successful rollouts to Ameriprise field channels (AFG, AAG, AFIG and AAC). Previous experience working with the AWM organization. About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Compensation and Benefits
The estimated base salary for this role is $128,400 - $147,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. Most roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives. We offer a competitive benefits program including vacation, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status or any other basis prohibited by law. Job Details
Full-time Exempt Location: Minneapolis, MN (as applicable)
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