Customer ServiceDispatcher

River City Appliance Repair & Part Sales is looking for an experienced Customer Service / Dispatcher with 3–5 years or more customer service experience and world-class communication skills. You'll handle calls, schedule technicians, order parts, and request authorizations for jobs over cost limits. Can type 40-45 wpm without looking at the keyboard.

Requirements for remote workers, this doesn to apply if hired in office:

3–5 years proven customer service experience

Strong English communication skills

Stable wired internet (min 20 Mbps download / 10 Mbps upload)

Desktop with dual monitors, Intel i5/Ryzen 5+, 8 GB RAM+, SSD

USB noise-canceling headset & webcam

Special Instructions:

Include the phrase "I'm ready for River City" in the first line of your application and answer:

"What is the minimum internet upload speed required, and what type of computer setup do we prefer?"

???? Competitive pay + Performance Bonus Available

???? How to Apply:

Email your resume plus a short voice introduction

Subject: Customer Service / Dispatcher – [Your Name]

(Applications without the phrase, the answer to the question, and the voice introduction will not be considered.)